Pharmacy Technician - KPWA Contact Center (TPT/PRN)

• Performs functions that support the daily workflow of the pharmacy including: Typing new prescriptions; Processing refill prescriptions and entering other prescription data into the computer; Counting and pouring medications from stock bottles; Entering chronic condition information; Prepackaging and labeling medications; Stocking shelves; Filing prescriptions; Performing inventory functions; Releasing refill medications and OTC products to patients; Handling nonprofessional phone calls including refill requests from patients and refill authorizations from prescribers; Calling prescribers to obtain refill authorization; Triaging phone calls to the appropriate person. Working knowledge and competency with cashiering processes and procedures. Adherence to Kaiser Permanente Cash Security and Compliance standards.
• Ensures the timely and appropriate distribution of drug therapy by: reading, interpreting, and filling prescription orders with the correct medication; ensuring the quantities are correct based on the sig; accurately calculate dosages based on the patients weight.
• Ensures patient safety and provides excellent customer service to the patient by: identifying opportunities to prevent unusual occurrences; consistently performing safety checks when dispensing medications; taking appropriate steps to resolve and report unusual occurrences; and following standard work for greeting patients and providing excellent customer service; providing service recovery when appropriate and by following proper procedures. Demonstrates dedication to evidence-based medicine in daily duties by staying current on clinical initiatives and priorities; and identifying specific issues and bringing them to a pharmacists attention (such as high risk meds, glucose strips, preferred drugs).
• Administers the different medication formularies by following Kaiser Permanente policies, procedures and protocols. Maintains and utilizes current knowledge of basic drug information and medical terminology when performing duties.

Qualifications:

• N/A

• Completion of an approved pharmacy technician training program, or equivalent, in order to obtain Department of Health Pharmacy Technician Certification is required by date of hire/transfer.

• Pharmacy Technician Certification (Washington) required at hire
  

• Ability to use available resources and tools efficiently and effectively.
• Knowledge of Pharmacy law and its standards of practice.
• Skill in compounding extemporaneous entities.
• Ability to identify specified issues and bring to attention of pharmacist.
• Problem-solving skills to work with patients and other health care providers.
• Verbal and written communication skills.
• Customer service skills.
• Ability to work effectively as a member of a team.
• Ability to perform pharmaceutical calculations, identify drug names, and have knowledge of most common uses for
• pharmaceuticals.
• May be required to travel to other Kaiser Foundation Health Plan of Washington locations as needed.

• One (1) plus year of Pharmacy Technician experience.
• Two (2) plus years of IV experience.
• Two (2) plus years of warehouse experience.
• Ability to use available resources and tools efficiently and effectively.
• The ability to perform pharmaceutical calculations, identify drug names, and have knowledge of most common uses for pharmaceuticals.
• Completion of an approved pharmacy technician training program.

Salary : $27 - $41