What are the responsibilities and job description for the Manager, Laboratory Operations Management position at Kaiser Permanente?
Manager, Laboratory Operations Management
Primary Location Lancaster, California
Facility Name Lancaster Medical Offices
Schedule Full-time
Shift Day
Salary $133500 - $172700 / year
Job Number 1392475
Date Posted 11/09/2025
Job Summary:
Directs and controls the day-to-day operations for their specific area of responsibility, which includes all personnel activities, technical oversight, general work flow and budget. Ensures compliance with federal, state, and local requirements.
Essential Responsibilities:
Directs and controls the day to day operations, 24/7, for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance.
Recruits, hires, train, and ensures competency of staff.
Motivates and encourages professional and personnel growth.
Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action.
Directs and implements effective risk control processes.
Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance.
Assists in developing and monitoring section specific QA/Risk Management program.
Assists in monitoring quality assurance for laboratory information systems.
Researches/resolves client problems/issues.
Oversees and coordinates operational aspects within various subsections of the clinical laboratory.
Consults with clients to resolve service issues.
Recommends processes to correct problems.
Participates in department, inter department and inter facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner.
Develops equipment and system needs analysis as appropriate.
Coordinates the integration of secondary laboratory information systems with RILIS.
Interfaces with lab manager to implement and monitor an internal and external complaint/incident program.
Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical.
Coordinates a program of continuing education in the area of safety.
Coordinates internal resources and monitors milestones to achieve service expectations.
Basic Qualifications:
Experience
Minimum three (3) years of experience in a high volume clinical laboratory.
Education
Bachelors degree in clinical laboratory science or related field, OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Clinical Laboratory Scientist License (California)
Additional Requirements:
Knowledge of CLIA, Title 22, CAP, TJC, NCQA, AABB, local, state, federal regulations.
Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
Experience in a supervisory/managerial position preferred.
Masters degree preferred.
Primary Location: California,Lancaster,Lancaster Medical Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 07:00 AM
Working Hours End: 04:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Lancaster/Antelope West MOB - Pathology-General - 0806
Pay Range: $133500 - $172700 / year
Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.
Travel: Yes, 75 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital).
Worker location must align with Kaiser Permanente's Authorized States policy.
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.
Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.
Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.
Salary : $133,500 - $172,700