What are the responsibilities and job description for the LPN - Message Management (40 Hours) position at Kaiser Permanente?
Participate w/the Health Care Team in delivering quality & customer focused care to patients in a manner which reflects KP's organizational & nursing mission, vision & values. Provides nursing & administrative support to clinicians & other health care team members to offer a variety of health care service to patients. Clinical duties involve both direct (in person) & indirect (via phone or on-line) patient care activities requiring both simple to complex nursing knowledge & skills. As appropriate to the LPN's scope of practice, the LPN's expected to have competent focused/limited nursing assessment & triage skills on routine or self-limiting health conditions, critical thinking, communication, problem-solving & decision-making skills in order to meet patient needs & contribute to a positive care experience & work environment. Performs clinical tasks & procedures under the direction of a clinician within the scope of the LPN's professional training & individual competency. Works under the clinical supervision of the clinician or registered nurse & under the general direction of the designated supervisor.
Essential Functions:
Essential Functions:
- Prepares & organizes patient's office visit from known reason/procedure by ensuring that all appropriate tests, clinical information (e.g., diagnostic test results, consultation reports, outside reports, etc.) & order entries are ready for clinician review prior to appointment time
- Perform focused/limited nursing assessment & triage on routine or self-limiting medical conditions as directed by RN/clinician. Recognize when to defer to and/or assist w/comprehensive assessment for complex medical conditions by RN/clinician
- Utilizes standardized tools (e.g., PST, health maintenance alerts) to identify & address health maintenance/care gaps w/patient & alerts clinician on those that require his/her attention
- Recognize signs & symptoms of common & routine medical conditions/illnesses, abnormal verses new/existing & implements planned nursing & medical interventions as delegated by RN/clinician
- Contribute to the development, implementation or modification of the individualized patient's plan of care under the direction of the RN/clinician
- Prepares patient for actual visit/procedure prior to clinician's exam during rooming-in process
- Assures exam/procedures room contains appropriate supplies, equipment, forms & educational materials are available & ready for using during visit/procedure. Checks equipment are in safe working order & cleans room after use
- Provides health teaching/education or advice on routine or self-limiting medical conditions, procedures, tests, surgeries, self-injections, etc
- Utilize standardized tools determine patient's level of engagement in self-care as directed by RN
- Used KP HealthConnect & information systems to document all pertinent data & outcomes of nursing care according to standardized procedures & policies such as & not limited to the use of SBAR, SOAP or APIE, KP HealthConnect smarttools, etc. Update demographic/historical clinical data gathered in electronic medical records
- Perform diagnostic test, therapies & procedures within scope of practice competently & w/maintenance of proficiency according to: a)specific department standards on core clinical tasks (see department's list of core skills); b) application of knowledge & skills appropriate to development age of patient; and c) established policies such as & not limited to patient safety, aseptic & sterile techniques & infection control
Basic Qualifications:
Graduate of Accredited School of Nursing- Current LPN license in Oregon and Washington. Requires Oregon or Washington license at time of hire. Licenses in both states are required within 6 months of hire.
- AHA Health Care Provider level CPR certification
- Demonstrated clinical nursing skills
- Demonstrated interpersonal and customer service skills (Assessment required for external candidates)
- Demonstrated communication (written and oral) skills
- Demonstrated literacy in using computers and keyboarding
- Skills in problem-solving, setting priorities and using good judgment for decisions
- Ability to work independently and efficiently under pressure
Preferred Qualifications:
- Minimum of 2 years of nursing experience in assigned department's clinical area (e.g., Pediatrics, FP/IM, OB/Gyn, Surgery, Allergy, Dermatology, Urology, etc.) within an ambulatory care setting
- IV therapy experience or recent certification
- Familiarity in documenting in an electronic medical record system
- Current working knowledge & clinical skills in providing routine care, education & advice in assigned department's clinical area OR successful completion of appropriate competencies for assigned primary/specialty care department
PrimaryLocation : Oregon,Portland,Rockwood Medical Offices
HoursPerWeek : 40
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun
WorkingHoursStart : 07:00 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Full-time
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : W06|SEIU|Local 49
Job Level : Individual Contributor
Job Category : Nursing Licensed & Nurse Practitioners
Department : Rockwood Medical Offices - Primary Care- HC Team 3 - 1008
Travel : Yes, 10 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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