What are the responsibilities and job description for the Pool Monitor position at Kai?
POSITION SUMMARY:
Performs guest safety and recreational work supervising, swimming, and enforcing regulations for the residents. An essential responsibility of this role includes ensuring cleanliness, setting -up and security of all areas and facilities, and attend to all guest's needs within the pool area as per the safety guidelines.
POOL ATTENDANT DUTIES AND RESPONSIBILITIES:
- Observe and patrol pool and enforce safety regulations.
- Provide excellent service consistent with the HOA's standard operating procedures and brand attributes.
- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceed guest expectations, and provide all other supporting services.
- Knowledgeable of pool facility, such as the length and depth of all pools, how many laps it takes to complete a mile in meters and feet, etc.
- Willing to take ownership of all resident requests and complaints, and communicate complaints/issues to Community Manager.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment, or processes that negatively affect the operations.
- Ensure swimming pools is clean at any times and report any maintenance issues to the Manager.
- Ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning.
- Responsible for maintaining the cleanliness of the pool deck and facilities, including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
- Verify Access passes
PREREQUISITES:
Excellent Customer Service skills. Be able to communicate effectively. Ready to work varied shifts during Weekdays, weekends, and holidays.
EDUCATION:
High School diploma or equivalent. Basic Computer knowledge
EXPERIENCE:
Previous experience working as a Pool Guest Attendant or Lifeguard.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
**Must adhere to a background and drug screening
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $14 - $15