What are the responsibilities and job description for the Marketing Operations Manager position at Kai?
Kai is the AI company rebuilding cybersecurity for the machine-speed era. Founded by second time founders and trusted by Fortune 500 enterprises, Kai is building a future where security has no categories, no silos, and no human speed bottlenecks. The Kai Agentic AI Platform replaces fragmented, human-limited workflows with agentic AI systems that continuously contextualize, assess, reason, and execute security work at machine speed - making human defenders, superhuman.
Why Join Kai
Why Join Kai
- Well-funded: With $125M raised, we have the capital, runway, and resolve to rebuild cybersecurity from first principles.
- Proven: We've earned the trust of Fortune 500 and Global 1000 companies, and we're just getting started. Their confidence in Kai reflects what we've built: an AI-powered cybersecurity platform that performs at the scale and speed the enterprise demands.
- Experienced founders: Our founding team consists of second-time entrepreneurs, each with over 20 years of experience in the cybersecurity industry. Their proven expertise and vision drive our ambitious goals.
- World-class leadership team: Our Heads of AI, Engineering, and Product bring extensive experience from some of the world’s most influential companies, ensuring top-tier mentorship, direction, and vision.
- Frontier AI Applied Research Team: Our researchers operate at the leading edge of agentic AI systems, translating breakthrough capabilities into real-world cybersecurity applications.
- Generous compensation: We offer highly competitive salaries, equity options, and a supportive work environment. Your contributions will be valued and rewarded as we grow together.
- 2–4 years of experience in Marketing Operations, Sales Operations, GTM Engineering, or a related ops role.
- Strong hands-on experience with CRM and MarketingOps software systems.
- Experience supporting campaigns, events, and GTM workflows.
- High attention to detail and comfort working across multiple systems.
- Ability to operate independently in a fast-paced environment.
- Familiarity with enrichment and data tools (ZoomInfo, Cognism, etc.)
- Experience supporting B2B SaaS or security companies.
- Exposure to SDR or sales tech stacks.
- Own campaign setup, tagging, and hygiene in Salesforce and HubSpot
- Ensure event leads are properly uploaded, tagged, QA’d, and reflected in reporting
- Build and maintain campaign and event dashboards
- Perform retroactive cleanup on older campaigns and event lists as needed
- Build and maintain custom dashboards to support:
- Marketing channel performance, campaign reporting, and product launches
- Design, execute, and continuously improvement of SDR and lead flow processes to reduce leakage and manual handoffs
- Implement, maintain, and improve lead flow processes across all marketing programs, including:
- Reducing manual copy/paste workflows
- Improving data visibility across Marketing, SDR, and Sales
- Monitor enrichment success and data quality, escalating to RevOps as necessary
- Support GDPR compliance, including data access and deletion requests
- Prepare and maintain weekly marketing and GTM reporting and self-service dashboards
- Proactively communicate analysis and insights of key data findings to marketing leadership
- Build and maintain SDR dashboards for:
- Weekly pipeline reporting and quota attainment
- Prepare inputs for quarterly board reporting related to marketing and pipeline
- Validate data accuracy and consistency across systems before reports reach leadership
- Support ad hoc leadership reporting with first-pass analysis and investigation