What are the responsibilities and job description for the Technical Data Management Specialist position at Kaeser Compressor, Inc.?
Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer’s application and providing the most energy efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com, and for a sneak peek into what it's like being a part of the Kaeser Family, visit https://www.youtube.com/watch?v=lo7IX7XAsZg .
Kaeser Compressors, Inc. is seeking an individual who can learn detailed tasks quickly and is savvy with various computer programs to fill the position of Technical Data Management Specialist for our location in Fredericksburg, VA. We are looking for an individual who thrives by completing projects in a timely manner, and who works well with various teams to accomplish company goals.
Job Description
The selected candidate will:
- Assist with monitoring and assigning incoming project requests via email
- Support project management by entering or updating customer data into various company databases
- Review and track project requests and communicate with internal and external customers regarding questions or updates as needed
- Assist with troubleshooting database questions with internal and external customers via phone and email
- Maintain high customer satisfaction with internal and external customers
- Maintain or exceed project turnaround time goals
- Work with various department subgroups responsible for technical information
Required Qualifications
The successful candidate’s background will include:
- High School Diploma or equivalent (required); technical or higher degree (preferred)
- Strong verbal and written English proficiency
- Proficiency in Microsoft Word, Excel, Powerpoint, and Outlook (or equivalent)
- SAP experience (preferred)
- Customer service experience in commercial or industrial environment (preferred)
We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as an on-site exercise facility, free exercise classes and a health and wellness program.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.