What are the responsibilities and job description for the Head of Revenue Operations (RevOps) position at Kadence?
Location: Salt Lake City (hybrid)
Reports to: VP Revenue | Works closely with Sales, CS, Marketing & Finance
Role type: Full-time, permanent
Kadence is the AI-powered workplace platform that turns a company’s two largest investments—people and space—into a durable competitive edge. Trusted by 580 companies across the globe, we unify space scheduling, team orchestration, and deep workplace analytics. With fresh Series A momentum, we’re leveling up our revenue engine.
Take Kadence’s revenue engine to the next level. You’ll align Marketing, Sales, CS, and Channel around one plan, one pipeline, and one set of truth-based metrics. This is a builder role: stand up the stack, codify process, drive forecasting accuracy, and scale capital-efficient growth.
- Strategy & Governance: Own the GTM plan across Marketing, Sales, CS, and Channel; standardize definitions, SLAs, and inspection rhythms.
- Systems & Data: Lead the revenue stack (Salesforce or HubSpot, MAP, CS, BI, Outreach/Gong, CPQ); ensure clean data and reliable reporting.
- Forecasting & Pipeline: Drive weekly forecast; model scenarios; maintain pipeline quality and coverage by segment/region.
- Enablement: Partner with Sales/CS to build training, playbooks, and certification; instrument talk tracks and usage in Gong.
- Deal Desk & Pricing Ops: Run approvals, discounting, and commercial guardrails; improve ASP and cycle time.
- Lifecycle Analytics: Full-funnel attribution, cohort retention, expansion motions; surface insights for product-led and sales-led growth.
- Channel & Events Ops: Route partner and trade-show demand; report sourced vs. influenced ARR and attach rates.
- Cross-functional Leadership: Translate metrics into decisions for Exec/Board; drive action on bottlenecks.
- 3 years in RevOps at B2B SaaS (Series A–B to $20–50M ARR scale).
- Proven owner of CRM architecture and BI (e.g., Salesforce/HubSpot, Looker/Mode/Power BI).
- Forecasting chops; consistent low variance%; stage conversion management.
- Strong enablement muscle; can turn insights into AE behavior change.
- Comfortable unifying product telemetry with CRM and CS data.
- Clear communicator who can brief the CEO and coach an AE in the same hour.
- Built Deal Desk/CPQ from scratch; redesigned pricing/discount policy.
- Experience integrating Channel Ops and direct sales reporting.
- Hands-on with AI for scoring, forecasting, or content generation in GTM workflows.
- Green-field mandate: define the revenue engine and the KPIs the board runs on.
- High leverage: your work multiplies Marketing, Sales, CS, and Channel output.
- AI-first product: a differentiated story that converts and expands.
- Team build: hire and lead a small, senior RevOps team.
If you love turning data into decisive growth—and you want real ownership—let’s talk.