Service Technician - Industrial Machine Tools

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Vision insurance
  
  
  

KAAST Machine Tools is a fast-growing manufacturer of machine tools and fabrication equipment with one of the most extensive new machinery lineups in North America. Headquartered in the greater Philadelphia area, we support manufacturers nationwide with high-quality CNC and conventional machines and a full range of fabrication equipment. We are a collaborative, team-oriented company, with our Schiller Park, IL office serving as a key service and showroom hub near O’Hare International Airport.

We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This full-time, in-house position is based in our Chicago warehouse and showroom, with occasional travel (typically under 30%) for customer installations, service calls, and major industry trade shows.

Tasks & Responsibilities

• Prepare machines for shipment to end users.
• Uncrate new machine tools, power up, perform full testing of all machine capabilities, and issue written inspection reports.
• Perform customer demonstrations and operator walkthroughs.
• Provide technical phone support and on-site service as needed to troubleshoot, diagnose, and resolve machine issues for customers in a timely manner.
• Accurately document service activities, repairs, and maintenance procedures.
  
  
  

Skills & Qualifications

• Hands-on experience with machine tools (lathes, mills, grinders, saws, etc.)
• Industrial electrical (3-phase) knowledge and troubleshooting ability.
• Strong mechanical aptitude with previous industrial machine tool repair/installation experience.
• Excellent problem-solving and customer service skills.
• Ability to work independently or as part of a team in a fast-paced environment.
  
  
  

Job Type: Full-time

Experience:

• Electrical: 2 years (Required)
• Capital Equipment / Machine Tools: 1 year (Required)
  
  
  

Willingness to travel:

• 25% (Required)
  
  
  

Work Location: In person