Operations Specialist

K9s For Warriors is the nation’s largest provider of service dogs to veterans suffering from the invisible wounds of war, such as Post-Traumatic Stress Disorder. Our unique, in-house program helps change the lives of American heroes by pairing them with a battle buddy, who was likely a rescue dog and then teaching him or her to utilize that dog to mitigate the symptoms of their wounds. In order to continue the great work we are doing, we are in need of an Operations Specialist to join our amazing team!

Role and Responsibilities

Under the general direction and supervision of the Operations Manager, the Operations Specialist is responsible for overseeing the day-to-day maintenance, facility functions, and for creating and maintaining a clean and orderly environment of the K9s For Warriors campuses, including administrative offices and common areas.

Essential Functions and Responsibilities

• Perform minor and major maintenance of all buildings and equipment, unless out of scope of employee licensure or experience, as assigned through the maintenance ticketing system
• Maintain an orderly workspace and maintenance area
• Maintain each campus’ preventative maintenance schedule by performing regular tasks on buildings, vehicles, furniture, and equipment, including but not limited to:
• Replace filters
• Maintain HVAC systems
• Repair plumbing leaks
• Paint walls/ceilings
• Diagnose problems
• Repair or replace broken parts
• Pressure wash, as needed
• Assist with housekeeping duties, as needed
• Maintain landscaping and landscaping equipment, should tasks be warranted and designated by the Director of Operation and/or Operations Manager for the specific campus and position (where applicable):
• Perform general landscaping services to include, but not limited to: mowing, edging/weed eating, pruning/trimming trees and shrubs, weed control, laying seed, spreading fertilizer; and using equipment such as a lawn mower, edger/weed eater, electric trimmer, blower, etc.
• Inspecting and fixing any irrigation systems, adjusting timer settings, recalibrating the system annually, and other tasks to ensure the system is properly working.
• Replace decorative landscaping (i.e. flowers) as needed, apply mulch for protection
• Gather and remove litter from property
• Diagnose mechanical failures and repair maintenance equipment according to manuals, factory specifications, and use of tools
• Assist Director and/or Manager with all duties related to property and repairs
• Perform routine housekeeping duties, specific to each campus, as necessary
• Support and communicate with campus teams during any construction projects, vehicle fleet repairs, preventative maintenance, as necessary
• Understands proper utilization of PPE for applicable cleaning supplies and maintenance supplies
• Assists in delivering heavy or bulk packages/items to various offices

Other Duties

• As needed, assist with projects or events that may be hosted on or off site
• As assigned, meet with vendors regarding facility improvements, maintenance needs, and fleet repairs
• Rotating weekends and holidays on-call

Qualifications and Education Requirements

• High school education or equivalent
• Prior property and grounds maintenance experience
• Carpentry and/or similar skills
• Clean driving record and valid driver’s license required

Core Competencies

• Integrity
• Technical/Professional Knowledge and Skills
• Energy
• Focus on Quality
• Results Oriented

Additional Notes

• Ability to exert a moderate to extensive amount of physical effort
• Ability to work on feet for entirety of shift
• Bending, crouching, twisting, reaching, pushing, pulling, climbing (stairs/ladders)
• Must be able to lift at least 50 lbs.
• Must be able to work outdoors in hot and cold weather
• Must be able to go up and down a ladder to complete tasks