Demo

Pet Resort Guest Service Representative

K9 Resorts Luxury Pet Hotel
Deerfield, IL Full Time
POSTED ON 2/3/2026 CLOSED ON 4/3/2026

What are the responsibilities and job description for the Pet Resort Guest Service Representative position at K9 Resorts Luxury Pet Hotel?

Benefits:

  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Flexible schedule


Role: Pet Resort Guest Service Representative

Job Summary:

As a Pet Resort Guest Service Representative at K9 Resorts of Deerfield, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one.

Pet Resort Guest Service Representative Responsibilities:

  • Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
  • Greet all customers entering the building.
  • Perform check-in/check-out and reservation procedures in the POS system.
  • Take custody of pets and ensure they are properly placed in the building.
  • Answer telephone inquiries.
  • Provide tours of the facility to potential customers when necessary.
  • Feed and medicate all dogs.
  • Provide personal playtimes for dogs when requested.
  • Perform body checks to identify pre-existing conditions and/or injuries.
  • Perform tasks as requested by management, including:
    • Sanitation of the lobby, boarding, and daycare accommodations.
    • Monitoring daycare.
    • Bathing dogs.

Pet Resort Guest Service Representative Qualifications:

  • Ability to lift at least 20 lbs.
  • High school diploma or equivalent required.
  • Some weekend and holiday hours are required.
  • Salesmanship personality and comfort.
  • Outgoing, positive, and enthusiastic personality.


Company Overview:

K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.

We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.

Apply now! We look forward to meeting you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to K9 Resorts Corporate.

Salary : $16 - $18

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at K9 Resorts Luxury Pet Hotel

  • K9 Resorts Luxury Pet Hotel Wellington, FL
  • Role: Pet Resort Guest Service Representative Job Summary: As a Pet Resort Guest Service Representative at K9 Resorts of Wellington, you are the face of ou... more
  • 11 Days Ago

  • K9 Resorts Luxury Pet Hotel Grand Rapids, MI
  • Benefits: 401(k) 401(k) matching Employee discounts Training & development Health insurance K9 Resorts Luxury Pet Hotel aims to delight our guests and wow ... more
  • 12 Days Ago

  • K9 Resorts Luxury Pet Hotel Deerfield, IL
  • Benefits: 401(k) Employee discounts Health insurance Opportunity for advancement Vision insurance Role: Pet Boarding Assistant Manager Job Summary: As a Pe... more
  • 12 Days Ago

  • K9 Resorts Luxury Pet Hotel Hilliard, OH
  • Benefits: Employee discounts Flexible schedule Free food & snacks Paid time off Role: Pet Resort Guest Service Representative Job Summary: As a Pet Resort ... more
  • 12 Days Ago


Not the job you're looking for? Here are some other Pet Resort Guest Service Representative jobs in the Deerfield, IL area that may be a better fit.

  • K9 Resorts Luxury Pet Hotel Deerfield, IL
  • Benefits: 401(k) Employee discounts Health insurance Opportunity for advancement Vision insurance Role: Pet Boarding Assistant Manager Job Summary: As a Pe... more
  • 12 Days Ago

  • Pete & Mac's Pet Resort Palatine, IL
  • Pete & Mac's Pet Resort in Palatine, IL is hiring for full and part time Pet Guardians who are interested in cross training with the Customer Service posit... more
  • 17 Days Ago

AI Assistant is available now!

Feel free to start your new journey!