What are the responsibilities and job description for the Operational Programming Specialist - REMOTE position at K2 Insurance Services?
NEW OPS POSITION – JOB DESCRIPTION: REMOTE
Allied Public Risk, a Managing General Underwriter (MGU) specializing in public entity property and casualty insurance, is seeking a highly analytical Operational Programming Specialist to support and enhance our operational infrastructure.
This role will work closely with the Operations team to improve and maintain our agency management system, optimize underwriting workflows, support back-end system maintenance, develop reports, and manage data transfers across platforms. The ideal candidate combines strong technical programming skills with the ability to understand operational processes within an insurance environment.
This is a remote position with cross-departmental influence and minimal public-facing responsibilities.
Key Responsibilities
Maintain, enhance, and troubleshoot the company’s agency management system and related operational platforms
Support back-end system maintenance, integrations, and performance optimization
Improve and streamline underwriting and operational workflows through automation and programming solutions
Develop, maintain, and optimize operational and management reports
Automate accounting processes with parent, oversee non-automated accounting functions/collections, at times
Manage data transfers between systems, including imports, exports, and integrations
Collaborate with Operations, Underwriting, IT, and leadership to identify process improvement opportunities
Provide technical support for system functionality and operational tools
Document system processes, workflows, and programming changes
Assist the organization in leading AI (Artificial Intelligence) discussions/identifying cost and time saving initiatives associated with AI.
Required Qualifications
Strong coding/programming experience (languages/platforms relevant to system integration and automation)
SQL experience required (other programming languages welcomed)
Bachelor’s degree preferred
Proven ability to analyze complex operational processes and translate them into technical solutions
Experience working with databases, reporting tools, and data management
Strong problem-solving skills and attention to detail
Ability to work independently in a remote environment
Strong Excel skills required
Preferred Qualifications
Familiarity with Insurance Management Systems (IMS) or agency management systems in general, a plus
Experience with Duck Creek, NetRate, and/or Vertafore underwriting programs, also a plus
Experience in the property & casualty insurance industry, particularly public entity or specialty lines is not required, but also a plus
Experience supporting underwriting or operational workflows
Knowledge of system integrations and data transfer methodologies/tools
Reporting Structure
Reports to: Operations Leadership
No direct reports
Work Environment
Fully remote
Analytical, technical role
Cross-department collaboration, strong problem solving capabilities with an emphasis on workflow efficiency
Carrier (external) / Production (internal) interactions foreseen
Minimal to no travel
Minimal public-facing responsibilities
Salary Range: 65,000-85,000 USD/Per Year
Salary : $65,000 - $85,000
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