What are the responsibilities and job description for the Data Center Technician position at K-Tek Resourcing?
Role: Data Center / BreakFix EngineerLocation: Milwaukee WI (onsite)Duration: Long Term ContractA Smart Hands Support technician, also referred to as a Data Center Smart Hands technician, provides on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the on-site representative for remote IT teams, this position performs tasks requiring physical presence and technical proficiency beyond basic remote support. Key responsibilitiesHardware Management: Installing, configuring, replacing, and decommissioning servers, switches, routers, and other equipment within data center racks.Cabling and Connectivity: Managing, installing, and tracing network and power cables to ensure proper organization and connectivity.Troubleshooting & Diagnostics: Investigating hardware, software, and network issues that require physical access.Maintenance & Repairs: Conducting routine maintenance, hardware upgrades, and emergency repairs.Experience: Minimum of 2 years in network/telecom support, field service, or data center operations preferred; experience with OEM network devices and fiber optic cabling is an asset.Technical Skills: Knowledge of networking concepts (OSI Layers 2 & 3), protocols (TCP/IP), cabling, data center operations, and basic telecom systems; ability to interpret technical diagrams, use hand tools, and familiarity with remote access tools and ticketing systems.Availability: Flexible to work various shifts, participate in on-call rotations, and travel reliably to client sites when required using own vehicle.Company DescriptionK-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.Why K-TekK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".Vision / MissionAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300 consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.