What are the responsibilities and job description for the Showroom Associate position at Körner Interior Solutions?
Department: Showroom
Reports to: Customer Experience and BD Manager
Employment Type: Full Time or Part Time – On site
Location: Design District / Dallas, TX
About the Role:
Körner Interior Solutions is growing, and we are seeking a polished, detail-oriented
Showroom Associate to support our high-touch showroom environment.
This role offers a unique opportunity to be involved across both the client experience
and operational side of the business. You’ll play an integral part in maintaining a
seamless showroom experience while supporting communication, coordination, and
overall flow between clients, dealer partners, and internal teams.
This position is ideal for someone who thrives in a dynamic environment and is looking
to grow within a high-end, client-driven business.
Key Responsibilities
Showroom Support & Client Interaction
- Welcome and assist visitors, creating a professional and well-managed showroom environment
- Provide high-level guidance to clients and answer general questions
- Ensure a smooth and professional experience throughout each client interaction
- Step in to support the team during peak periods or scheduling conflicts
Client & Dealer Coordination
- Serve as a point of contact for customer and dealer communication
- Capture and organize key project information to support next steps
- Help maintain a well-paced, organized showroom flow throughout the day
Dealer Order & Communication Support
- Assist Sales with Showroom Tours, Lead Qualifications, and provide CRM Support
- Assist Sales with sample requests, documentation, and follow-up communication
- Support Sales in post-order needs including updates, questions, and issue tracking
Operational Support & Execution
- Maintain accurate notes and follow-ups within internal systems
- Coordinate with internal teams (Sales, Operations, Warehouse, etc.)
- Prepare and send basic documents such as order confirmations and updates
- Maintain organized records and ensure consistent follow-through
Product & Process Development
- Develop a strong working knowledge of products, showroom layout, and dealer offerings
- Continuously build familiarity with internal systems, processes, and workflows
- Apply learned knowledge to support client conversations and improve efficiency over time
What We’re Looking For
This role requires someone who is both people-oriented and detail-driven, with a strong
ability to learn quickly and adapt in a fast-paced environment.
The ideal candidate is:
- Polished and professional, with strong interpersonal instincts
- Naturally service-oriented, with a strong awareness of the client experience
- Highly organized with strong attention to detail and follow-through
- Proactive and able to anticipate needs within a dynamic environment
- A clear communicator who remains calm and confident under pressure
- Curious and eager to learn, with the ability to quickly pick up product knowledge, systems, and processes
This role is not responsible for closing sales but plays a key part in supporting the
overall client experience and ensuring the showroom operates efficiently.
Qualifications
- 1–3 years of experience in customer service, showroom, retail, or administrative roles
- Strong communication and organizational skills
- Comfortable learning and using internal systems/CRM tools
- Interest in interiors, cabinetry, or design is a plus, but not required
Compensation
$18 – $23 per hour, based on experience and qualifications
Why This Role Matters
This role is essential to maintaining the quality and consistency of the showroom
experience. You’ll act as a connector between clients, dealer partners, and internal
teams helping ensure every interaction is handled with professionalism, and that
nothing falls through the cracks.
This is a great opportunity for someone looking to gain exposure across multiple areas of a growing business and develop a well-rounded skill set.
Salary : $18 - $23