Senior Business Development Manager

Pioneer your career! Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. Together, we aim for being the first to do the right thing at the right time. Join the home for entrepreneurs!

The Sr. Business Development Manager will manage and grow strategic customer relationships with postal organizations across the US. This position is responsible for developing account plans, driving new business opportunities, coordinating with internal and external stakeholders, and ensuring overall customer satisfaction. Utilizes business and operational data anyltics to develop innovative mail automation concepts focusing on reducing manual labor and cost.

• Develops and executes strategic account plans to drive business growth and meet revenue targets.
• Serves as the primary point of customer contact, managing the relationship across multiple customer organizations and divisions.
• Collaborates with internal departments including PMO, B&P, Engineering, Service, and Contract Management to deliver comprehensive solutions.
• Identifies new business opportunities and maintains a robust sales pipeline.
• Conducts strategic market research, emerging industry trends and fully understands customer needs to develop targeted solutions.
• Builds customer roadmaps and long-term strategies aligned with mutual business goals.
• Attend industry events, trade shows, and conferences to support customer engagement and networking.
• Monitors KPIs, maintains accurate recording in CRM systems and provides regular updates and forecasts.
• Partners with project managers to strategically align staffing with project needs and ensure successful execution of projects.
• Maintains high level of communication with internal and external stakeholders, escalating issues as appropriate.
• Resolves customer issues in coordination with relevant internal teams and suppliers, ensuring a high level of service and satisfaction.
• Ensure that all sales data and reporting responsibilities are managed within the expected deadlines.
• Act as a strategic interface between customers and internal engineering, proposal, and execution teams to align technical scope, risk profile, and commercial approach.
• Lead the preparation of strategic presentations, white papers, and capability documents for customers.
• Assess risks, anticipate challenges and provide escalation management when necessary.
• Excellent verbal and written communication skills
• Strong interpersonal and customer relationship management abilities
• Strong knowledge of mail processing systems, requirements, and technologies
• Deep working knowledge of postal operations in letter and flat processing, sortation and delivery
• System and concept level knowledge of parcel automation, processing and sortation
• Proven leadership and team collaboration skills
• Strategic thinking with a track record of developing and executing account growth plans
• High-level financial acumen, including P&L oversight and contract negotiation
• Ability to function well in a fast-paced, cross-functional environment
• Strong negotiation, decision-making, and problem-solving skills
• Comfortable navigating complex customer organizations across multiple locations
• Experience working in collaborative environments with diverse stakeholders.
• Effective communicator with ability to influence across technical and non-technical stakeholders.Ability to work collaboratively within a matrix team environment.
• Advanced proficiency in CRM tools, Salesforce, and Microsoft Office
• Bachelor’s degree in business, engineering, or a related field required
• MBA or advanced business degree preferred
• Minimum of 10 years of business development/sales and contract negotiation experience specifically in mail and parcel automation
• Proven experience managing customer accounts and driving strategic growth initiatives
• Requires a self-motivated, self-directed, and well-connected individual who can contribute strategically to the company’s growth in the U.S. market and to identify and maximize opportunities.
• Demonstrated ability to independently originate, develop, and close project opportunities from concept to award.
  
  
  

Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.

Körber is pioneering cutting-edge sorting technology and solutions that shape the future of mail and parcel automation across Europe, North America and Asia. Set new industry standards and champion customer-centric services and solutions with our dynamic parcel logistics team based in Irving, Texas, USA.

This full-time, exempt role offers a hybrid work setting.

• You will enjoy a flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22 days off for personal time and holidays
• You will have access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent
• You are provided with several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs
  
  
  

Can you see yourself in this profile? Then Körber is the right place for you. We look forward to getting to know you!

Equal opportunity employer

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via jobs@koerber.com. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Disclaimer: The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status. Please note that the salary information is a general guideline only. Individual compensation will be determined by various factors such as scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.

Applicants must be legally authorized to work for ANY employer in the U.S., this position is not eligible for Visa Sponsorship.

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We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.