What are the responsibilities and job description for the Host position at K-Pot Korean BBQ & Hot Pot?
K-Pot offers both worlds of Korean BBQ and Asian Hot Pot.
What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients.
Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.
Job Summary
We are seeking a friendly and organized Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced environment.
Responsibilities
- Greet guests as they arrive with a warm and welcoming demeanor.
- Manage the seating chart and ensure guests are seated in a timely manner.
- Communicate effectively with the kitchen and wait staff to coordinate guest needs.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Assist with guest inquiries and resolve any issues to enhance guest satisfaction.
- Maintain cleanliness and organization of the host/host area.
- Support the restaurant team during busy periods by assisting with guest services as required.
Requirements
- Previous experience in food service or hospitality is preferred.
- Strong customer service skills with a focus on guest relations.
- Excellent communication skills, both verbal and written, including phone etiquette.
- Ability to work well under pressure in a fast-paced environment.
- Familiarity with POS systems is a plus.
- A positive attitude and willingness to help others are essential for success in this role.
Join us in creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: $21.45 - $25.83 per year
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $21 - $26