What are the responsibilities and job description for the Entry Level AT&T Assistant position at K.O.P. Consulting?
KOP Consulting is a direct-to-consumer internet sales corporation based in Moorestown. Our mission is to deliver a white-glove customer experience to those looking for the best and fastest internet service available for their home. Leveraging our Entry Level AT&T Assistants' innovative approach to consumers combined with our ongoing partnership with AT&T, we can continue our commitment to the ultimate customer experience through a seamless sales process.
We are seeking a highly motivated, dependable Entry Level AT&T Assistant to join our rapidly growing Moorestown-based team As part of the Entry Level AT&T Assistant team, you'll be managing sales pursuits and the sales pipeline, helping the account team in qualifying and closing sales leads provided to us by AT&T, and coordinating the utilization of all account management methodology and business development tools. You will then be responsible for meeting directly with those consumers, assessing their needs for internet services, and providing satisfying solutions with the newest internet technology. There's no secret to our success, we invest in our people while delivering the best customer service in the business. Are you ready to get started as an Entry Level AT&T Assistant with KOP?
Entry Level AT&T Assistant Responsibilities:
- Identify and assess customer household needs and budgeting
- Present, promote and sell AT&T products and services to prospective customers
- Explain in detail the advantages and usage of proposed products and services
- Build trust with customers that translates to long-term brand relationships
- Provide accurate and complete contact information and schedule AT&T installation appointments promptly
- Answer all customer questions, troubleshoot any complaints, and always follow up to ensure customer satisfaction with all resolutions
- Maintain current knowledge of all internet technology trends, products, procedures, services, and policies
Entry Level AT&T Assistant Requirements:
- Prior experience or interest in technology, telecommunications, sales, or client relations is preferred
- High School Diploma or equivalent is a must
- High levels of motivation and focus to achieving goals or exceeding expectations
- Outstanding communication skills and active listening ability with various personality types
- Ability to work independently when needed but always a strong collaborator in a team setting
- Accountable, punctual, and reliable transportation
- Exceptional professional demeanor and engaging personality
Job Type: Full-time
Pay: $55, $75,000.00 per year
Benefits:
- 401(k)
- Employee discount
Work Location: In person
Salary : $75,000