What are the responsibilities and job description for the SERVICE CLERICAL BDC position at K MOTORS 2 INC?
BDC Service Representative
Kick off your career in the automotive industry with Toyota of El Cajon & Honda of El Cajon!
Our Service Department located in El Cajon has an opening for a BDC Service Representative.
What We Offer:
- Excellent Culture
- Advancement opportunities
- Medical, Dental, and Vision Plan
- Company-paid Life Insurance
- 401(k) plan with employer matching program
- Paid Vacation
Major Essential Duties:
- Promptly and professionally answer multiple inbound calls with the goal to provide an exceptional client experience and schedule a solid and specific service reservation with the service team.
- Provide clients with information pertaining to current service offerings.
- Proactively contacting clients to remind them of scheduled reservations, rescheduling missed reservations, and politely reminding clients of due & overdue services.
- Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer.
- Other duties as assigned.
Qualifications:
- Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.
- Previous customer service or call center experience or equivalent education and experience.
- Bilingual (English/Spanish) preferred
- Professional communication skills, both verbal and written
- Organization and attention to detail.
- Must be able to work flexible hours and days, including some weekends.
We are an EOE/M/F/D/V employer and support a drug-free workplace.
Salary : $18 - $20