Project Manager / Sales Associate

Build Your Career with One of Florida's Fastest Growing Impact Window & Door Companies

K LINE Impact Windows & Doors is seeking a motivated, customer-focused Project Manager / Sales Associate to join our Merritt Island team. This unique role combines in-home sales, project management, customer service, and operations to guide homeowners through every stage of their impact window and door project—from the initial consultation through installation and warranty support.

If you enjoy building relationships, managing projects, solving problems, and delivering exceptional customer service, this is an outstanding opportunity to grow with one of Florida's fastest-growing impact window and door companies.

What You'll Do

• Meet with homeowners to understand their project goals and recommend the best impact window and door solutions.
• Perform in-home sales presentations and take initial window and door measurements to prepare accurate estimates and pricing.
• Prepare and present professional proposals and estimates.
• Follow up with prospective customers and close sales.
• Manage projects from signed contract through final completion.
• Coordinate with the K LINE Office Manager, customers, installers, manufacturers, and local building departments to ensure projects are completed efficiently and on schedule.
• Schedule field measurements and update final measurements, specifications, and order details for accurate order processing.
• Manage the delivery and receipt of products at the K LINE warehouse, ensuring orders are complete, accurate, and free of damage.
• Schedule installations with customers and coordinate installer schedules to maximize efficiency while ensuring projects are completed on time.
• Attend on-site building inspections with customers and local building officials to ensure successful project completion and timely approval.
• Manage customer service requests, manufacturer warranty claims, and post-installation service issues to ensure timely resolution and customer satisfaction.
• Ensure projects remain on schedule and customers are kept informed throughout the entire process.
• Resolve customer concerns professionally and efficiently.
• Conduct final project walkthroughs to ensure customer satisfaction.
• Maintain accurate customer records within the company CRM.
• Generate referrals and cultivate repeat business through outstanding customer service.

Qualifications

Required

• Experience in sales, construction, remodeling, or project management.
• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Ability to manage multiple projects simultaneously.
• Strong computer skills, including proficiency with Microsoft Office, CRM software, and the ability to quickly learn industry-specific applications.
• Valid Florida driver's license with a clean driving record.
• Professional appearance and positive attitude.
• Ability to work independently while contributing to a team environment.

Preferred

• Experience selling impact windows and doors.
• Knowledge of Florida building codes, permitting, and residential construction.
• Experience managing home improvement or construction projects.
• Ability to perform accurate field measurements and read construction drawings.