Delivery Driver / Retail Operations Associate

K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at our retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers.
If you are seeking an exciting career and an “all-access pass” to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match.

WHAT WE’RE LOOKING FOR

We are seeking an energetic, reliable Delivery Driver / Retail Operations Associate who is a proven team player with a positive, can-do attitude. This is a hands-on, physically active role that combines local delivery responsibilities with warehouse, fulfillment, and in-store pickup support.
You will serve as a key point of contact between K&L and our customers—ensuring accurate, timely deliveries—while also supporting daily warehouse operations during non-delivery hours. If you are hardworking, detail-oriented, and looking to grow with a respected company, we’d love to hear from you.

BENEFITS 

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium
• 401k plan, with company contribution
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service 
• 8 paid holidays
• Generous product discount
• Opportunities to advance in the wine and spirits industry

PRINCIPAL RESPONSIBILITIES

Delivery & Customer Service

• Deliver wine and spirits to customers using a company vehicle
• Follow assigned routes and delivery schedules using a mobile device
• Verify recipient proof of age for every delivery
• Provide courteous, professional, and consistent customer service
• Load, unload, and secure product safely during deliveries

Retail Operations & Warehouse Support

• Fulfill web orders and in-store/curbside pickup orders
• Check in, receive, and stow product deliveries and inventory transfers
• Consolidate and organize paid customer orders in will-call areas
• Pack and organize delivery orders accurately
• Process credit card payments for completed orders
• Maintain and resolve problem orders (missing items, payment issues, etc.)
• Assist with warehouse organization and maintenance (sweeping, cardboard breakdown, etc.)
• Operate as a back-up driver for local deliveries as needed
• Work closely with the Retail Operations Manager to ensure a safe, organized facility

REQUIREMENTS

• Strong attention to detail and organization
• Valid California driver’s license with a clean driving record
• Must be able to work weekends (at least one day required; both preferred)
• Ability to lift and carry up to 50 lbs
• Ability to stand and walk up to 8 hours per day
• Ability to bend, stoop, twist, and kneel frequently
• Ability to load, unload, and safely operate a hand truck
• Prior delivery driving, warehouse, or customer service experience preferred
• Experience with Office 365, shipping software, warehouse technology, and handheld devices a plus

Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers.
K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Salary : $23 - $24