What are the responsibilities and job description for the Inside Sales Representative position at KÄGWERKS?
About Us
Kägwerks designs and develops rugged, tactical operator-worn communications technologies that enable unmatched connectivity and integrated secure networking for the individual war fighter.
We strive to increase the survivability and lethality of the war fighter on the battlefield. We do so by providing unmatched integrated tactical communications solutions that help further our national security objectives.
About The Role
Kägwerks is seeking a proactive Inside Sales Representative to join our Sales team in Ashburn, Virginia. This core role supports the broader Sales organization through lead generation, inbound and outbound sales activity, CRM management, and client engagement. A key part of the position includes organizing and managing regional exhibitions and tradeshows. You will collaborate closely with internal teams—including Operations, Engineering, Marketing, Production, and Logistics—to ensure seamless communication and exceptional customer experience.
Key Activities Will Include
You are an organized and proactive sales professional who enjoys engaging with customers and identifying new business opportunities. You have strong communication skills, particularly over the phone, and you’re confident managing both inbound inquiries and outbound sales activity. You take pride in understanding customer needs, gathering relevant information, and supporting the sales process from initial contact through to closing.
You are comfortable using CRM systems (ideally Salesforce) and can maintain accurate records while generating meaningful insights through reporting. You are proficient with MS Office tools, including Excel and PowerPoint, and have a solid understanding of the sales lifecycle. A foundation in communications technology is beneficial, but more importantly, you bring a willingness to learn and adapt.
Above all, you are self-motivated, solutions-focused, and committed to delivering exceptional customer service. You maintain a high level of accuracy and attention to detail, stay organized, and take a “can-do” approach to problem-solving. Your flexible mindset and enthusiasm for acquiring new skills make you a strong contributor to the team.
Benefits And Culture
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and a can-do attitude. Our staff receive 15 days accrued paid time off per year, 10 Federal holidays, an opportunity to join our sponsored health plan, a generous 401k plan with immediate vesting and a matching employer contribution, an Employee Assistance Program, and more.
Additionally, we offer flexible core working hours and we take a personal approach to training and development.
Interested in a career with us?
Simply click on APPLY and we’ll be in contact shortly.
#IND1
Kägwerks designs and develops rugged, tactical operator-worn communications technologies that enable unmatched connectivity and integrated secure networking for the individual war fighter.
We strive to increase the survivability and lethality of the war fighter on the battlefield. We do so by providing unmatched integrated tactical communications solutions that help further our national security objectives.
About The Role
Kägwerks is seeking a proactive Inside Sales Representative to join our Sales team in Ashburn, Virginia. This core role supports the broader Sales organization through lead generation, inbound and outbound sales activity, CRM management, and client engagement. A key part of the position includes organizing and managing regional exhibitions and tradeshows. You will collaborate closely with internal teams—including Operations, Engineering, Marketing, Production, and Logistics—to ensure seamless communication and exceptional customer experience.
Key Activities Will Include
- Supporting the sales team with quotes, opportunity updates, and lead creation.
- Managing and organizing regional trade shows in partnership with the sales lead and marketing.
- Driving lead identification and generation through inbound inquiry management and proactive outbound activity.
- Engaging regularly with customers to understand requirements and identify new sales opportunities.
- Answering customer questions, providing product information, managing workflows, and minimizing hold times throughout the sales process.
- Creating and maintaining a database of current and prospective customers.
- Explaining and demonstrating product and service features.
- Monitoring competitive products and services to stay informed.
- Managing Salesforce CRM data and generating reports.
- Participating in weekly sales meetings to align individual and team objectives.
You are an organized and proactive sales professional who enjoys engaging with customers and identifying new business opportunities. You have strong communication skills, particularly over the phone, and you’re confident managing both inbound inquiries and outbound sales activity. You take pride in understanding customer needs, gathering relevant information, and supporting the sales process from initial contact through to closing.
You are comfortable using CRM systems (ideally Salesforce) and can maintain accurate records while generating meaningful insights through reporting. You are proficient with MS Office tools, including Excel and PowerPoint, and have a solid understanding of the sales lifecycle. A foundation in communications technology is beneficial, but more importantly, you bring a willingness to learn and adapt.
Above all, you are self-motivated, solutions-focused, and committed to delivering exceptional customer service. You maintain a high level of accuracy and attention to detail, stay organized, and take a “can-do” approach to problem-solving. Your flexible mindset and enthusiasm for acquiring new skills make you a strong contributor to the team.
Benefits And Culture
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion and a can-do attitude. Our staff receive 15 days accrued paid time off per year, 10 Federal holidays, an opportunity to join our sponsored health plan, a generous 401k plan with immediate vesting and a matching employer contribution, an Employee Assistance Program, and more.
Additionally, we offer flexible core working hours and we take a personal approach to training and development.
Interested in a career with us?
Simply click on APPLY and we’ll be in contact shortly.
#IND1