What are the responsibilities and job description for the Accounts Receivable Specialist position at K.G. International, Inc.?
Accounts Receivable Specialist – Domestic & International Accounts
About K.G. International
K.G. International, Inc. (KGI) is a Miami-based hybrid distributor of chemicals, ingredients, and primary packaging solutions. Founded in 1982 and headquartered in Miami, Florida — the “Gateway to the Caribbean and Latin America” — we serve leading brand owners in the Cleaning & Industrial, Personal Care & Beauty, Food & Beverage, and Pharma & Nutraceutical industries. With more than four decades of experience, a network of over 300 manufacturing partners across five continents, and a 45,000 sq. ft. distribution facility, KGI is a trusted one-stop source for multinationals, regional players, and local manufacturers alike.
Position Summary
KGI is seeking a versatile bilingual (English/Spanish) Accounts Receivable (AR) Specialist to manage the full AR cycle for a customer portfolio that spans both our domestic U.S. accounts — with a significant concentration of Spanish-speaking customers in South Florida — and our international accounts across the Caribbean, Latin America, and beyond. Reporting to the Controller, you will own collections, cash application, and account reconciliation across both territories, while partnering closely with our Sales, Customer Service, Logistics, and Export Compliance teams. This is an excellent opportunity for a bilingual AR professional who enjoys variety and wants exposure to both domestic distribution and global export trade within an established 40 year-old company.
Key Responsibilities
- Manage the full AR cycle for both domestic (U.S.) and international (Caribbean, Latin America, and other) customer portfolios, including collections, cash application, and reconciliation.
- Communicate professionally with customers via phone and email — in both English and Spanish — regarding past-due invoices, payment status, and account discrepancies.
- Monitor aging reports daily across both portfolios and prioritize collection efforts to reduce DSO and minimize bad debt exposure.
- Apply incoming payments accurately, including domestic ACH, wire, check, and credit card payments, as well as international wire transfers, letters of credit, and FX-related transactions.
- Research and resolve short payments, disputes, deductions, chargebacks, and freight/duty discrepancies in coordination with Sales, Customer Service, Logistics, and Export Compliance.
- Review and recommend credit limits for new and existing customers (domestic and international); evaluate customer and country risk.
- Place accounts on credit hold and coordinate release approvals in line with company credit policy and export requirements.
- Prepare weekly AR aging, cash forecast, and collection reports for the Controller and senior management, with clear visibility on both domestic and international exposure.
- Maintain organized customer files, including W-9s, resale/exemption certificates, credit applications, KYC documentation, and signed terms.
- Support month-end closing, year-end audits, and ad-hoc finance projects as assigned.
Required Qualifications
- 3 years of hands-on accounts receivable experience, preferably in distribution, manufacturing, chemicals, packaging, or another B2B environment.
- Fully bilingual in English and Spanish (verbal and written) — required, as you will communicate daily with Spanish-speaking customers throughout South Florida, the Caribbean, and Latin America.
- Strong working knowledge of full-cycle AR: invoicing, collections, cash application, deductions, and reconciliation.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP / XLOOKUP, filtering, basic formulas).
- Experience working in an ERP system (NetSuite a strong plus; SAP, QuickBooks, or similar also acceptable).
- Excellent written and verbal communication skills and professional, diplomatic phone manners.
- Strong organizational skills and the ability to manage a high-volume, multi-territory portfolio with competing deadlines.
- Associates Degree or equivalent required.
Preferred Qualifications
- Associate’s or Bachelor’s Degree in Accounting, Finance, International Business, or a related field.
- Prior experience supporting both domestic and international/export AR portfolios.
- Familiarity with international payment methods (wire transfers, letters of credit, CAD) and Incoterms (FOB, CIF, EXW, DAP, etc.).
- Familiarity with U.S. sales tax exemption documentation and resale certificates.
- Prior experience using NetSuite ERP.
Benefits
- Competitive base salary commensurate with experience
- Health, dental, and vision insurance
- Paid time off and paid holidays
- 401(k) retirement plan
- Stable, family-owned company with 40 years of growth
- Collaborative team environment at our Miami (Doral) headquarters
- Opportunity to work with leading global brands and a diverse customer portfolio
How to Apply
Submit your resume and a brief cover letter through really. Qualified candidates will be contacted to schedule an initial interview. If you have any questions, you can contact Marcela Ebling at marcela.ebling@kgint.com.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person