Team Lead

Join us as we inspire love in every cup!

At the Peach Cobbler Factory, it’s all about celebrating the sweet things in life; people, customers, community, and a whole variety of premium desserts! Our stores strive to make a positive impact every day within ourselves and in our community. PCF is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each staff member brings to our team!

Summary of Experience for all positions entails:

Customer service experience in a retail or restaurant environment is preferable but we are open to train and develop staff who exhibit the desire to grow and thrive in a flexible, nurturing environment that is creative and fun.

We will match or beat your current wages commensurate with experience. We are hiring in teams of 2-3 per shift and will consider your personal referrals and conduct group interviews as such. In lieu of experience, we will consider training those who exhibit the energy, passion, and commitment to developing the PCF brand and family.

Jobs available are: Team lead(s)

Hours: Part-time, flexible, weekdays, weeknights, weekends, some holidays, and community canvasing based on qualifications and experience. Shifts span in varying increments between the operating hours of 12pm to 10pm.

As a PCF shift supervisor or lead crew, you’ll be a role model of the store operations standards that define our Peach Cobbler Factory Experience. You’ll lead each shift, working alongside fellow “cobbleristas” to deliver stellar customer service and a variety of expertly crafted dessert products. You’ll be in an energetic environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. Shift supervisors are leaders in creating an uplifting experience for our customers and co-workers.

General expectations for ALL positions consist of the following:

• Be proficient in performing all Crew Member tasks including: FOH, BOH, EXPO, PREP.
• Maintains fast accurate service, ensures an excellent customer experience, and makes sure all products are

consistent with company standards.

• Make sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.
• Operate the POS accurately and maintain proper control of company assets. Make accurate deposits. Basic Qualifications for ALL positions entails:
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality dessert products, cash handling and store safety and security.

Knowledge, Skills and Abilities for ALL positions entails:

• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team

• Ability to build relationships
• MUST HAVE SERVSAFE CERTIFICATION or be willing to obtain within 1 month of hire

In addition to the expectations, qualifications and skills above, the shift supervisor criteria is as follows

You’d make a great shift supervisor if you:

• Shift supervisor or lead crew directs all daily operations of the restaurant in the absence of the GM including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports. Prior experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees is preferable.
• Take initiative and act as a role model to others.
• Enjoy working as a team and motivating others.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are confident in leading, delegating, and guiding others.
• Are open to learning new things with rotating dessert menus.
• Are experienced with responsibilities like cash-handling and store safety.
• Can keep cool and calm with varying customer scenarios and workplace environment.
• Have excellent communications skills.
• Build relationships within the workplace, customers and community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. Everyone is encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.