Used Truck Reconditioning Specialist

About Us:

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Job Purpose:

The Used Truck Reconditioning Specialist is the primary contact responsible for overseeing and tracking the reconditioning of pre-owned trucks. This role ensures pre-owned equipment meet JX standards. The successful candidate must demonstrate the ability to work independently, manage multiple tasks simultaneously, and quickly adapt priorities.

Essential Duties & Responsibilities:

Honor Commitments:

• Initiate, coordinate and monitor reconditioning service cases throughout the reconditioning stage. This includes, but is not limited to creating initial workflow after reviewing check in, unit repair history review, maintaining unit status’ in the business system, creating purchase orders for approved work requests as well as effectively monitoring repair orders to ensure costs and timelines are met.
• Maintain DOT forms.

Create Positive Experiences:

• Act as a liaison between sales executives and service teams to ensure all pre-delivery items are completed on time.
• Communicate with Operations and Used Truck Management team members to ensure units meet JX recon standards and are completed within JX timelines.
• Provide a prior statement of work upon request to the sales team.

Foster Life-Long Learning:

• Analyze reconditioning repair orders for accurate charges and all required documentation is complete.
• Unit repair history review.

Exhibit Pioneering Spirit:

• Collaborate with Used Truck Inventory Supervisor to workflow Wellness Checks and Pre-Owned truck check ins to ensure all pre-owned inventory maintains a front row ready status.

Demonstrate Good Stewardship:

• Effectively monitoring repair orders to ensure costs are met.

Other Duties as Assigned:

• Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications:

• High school diploma or equivalent
• 5 years of solid heavy duty equipment service/service advisor experience
• Strong Mechanical aptitude (Previous service technician or advisor experience required)
• Demonstrated organizational skills, attention to detail, and ability to work independently are required
• Self starter with the ability to multitask and re-prioritize on a regular basis
• Ability to conduct effective and insightful analysis.
• Advanced computer skills.
• Organizational skills, attention to detail, and ability to work independently
• Ability to multitask and re-prioritize
• Valid driver's license
• Some travel required - on occasion overnight travel may be required.

Employee Benefits:

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Company paid and provided uniforms
• Training: In-House, Instructor-Led, and Online

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.