COFFEE BAR SUPERVISOR

Every year for over 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means staffing our retail and online organization with outstanding people who are inspired by the pursuit of excellence. We are looking for individuals who want to make a difference in our family-owned company that values our great employees. We love where we live! We love what we do! We want to meet you!  
    
This position is located at our new Gorsuch Ski Coffee Bar location at the top of Wall Street in Vail Village. 

We are seeking a Coffee Bar Supervisor to join our Gorsuch family. This is an ideal opportunity for an enthusiastic individual with a passion for skiing and the mountain lifestyle to be part of our team. The sky is the limit in your career with Gorsuch; this position can grow into other opportunities!  

About the Role:

The Coffee Bar Supervisor plays a pivotal role in ensuring the smooth and efficient operation of the coffee bar within the CO-Vail Ski Coffee Bar. . This position is responsible for overseeing daily activities, managing staff, and maintaining high standards of customer service and product quality. The supervisor will lead by example, fostering a positive work environment while ensuring compliance with health and safety regulations. They will also handle inventory management, staff scheduling, and training to optimize performance and customer satisfaction. Ultimately, the role aims to deliver an exceptional coffee experience that aligns with the cafe’s brand and operational goals.

Minimum Qualifications:

• High school diploma or equivalent.
• At least 2 years of experience in a coffee shop or retail food service environment.
• Previous supervisory or team lead experience in a customer-facing role.
• Basic knowledge of coffee preparation and equipment operation.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Certification in barista training or coffee preparation.
• Experience working in a fast-paced retail or hospitality environment.
• Familiarity with inventory management software and point-of-sale systems.
• Knowledge of health and safety regulations related to food service.
• Leadership training or coursework.

Responsibilities:

• Supervise and coordinate daily coffee bar operations to ensure efficient service and quality control.
• Manage, train, and motivate baristas and other team members to maintain high standards of customer service.
• Monitor inventory levels, place orders, and manage stock to prevent shortages or waste.
• Ensure compliance with health, safety, and sanitation standards in all aspects of the coffee bar.
• Handle customer inquiries and resolve any issues promptly to maintain a positive customer experience.
• Prepare work schedules and manage labor costs while ensuring adequate staffing during peak hours.
• Collaborate with management to implement promotional activities and improve operational procedures.

Skills:

The Coffee Bar Supervisor uses strong leadership and communication skills daily to guide and support their team, ensuring smooth operations and excellent customer service. Organizational skills are essential for managing inventory, scheduling staff, and maintaining compliance with safety standards. Problem-solving abilities help address customer concerns and operational challenges efficiently. Knowledge of coffee preparation techniques and equipment allows the supervisor to train staff effectively and maintain product quality. Additionally, proficiency with point-of-sale systems and inventory software supports accurate tracking and reporting, contributing to the overall success of the coffee bar.

Compensation and Benefits: 

The anticipated base salary range for this position is between $21 - $25 hourly tips. The rate of pay may vary based on job-related knowledge, skills, and experience. 

Gorsuch offers a selection of competitive benefits for this position.

• If hired into a full-time year-round position benefits include medical insurance, basic life insurance, long-term and short-term disability insurance, voluntary dental and vision insurance, 401(k) retirement plan, accident insurance, critical illness insurance, paid sick leave, paid vacation and a staff discount.   
• If hired into a full-time seasonal position benefits include paid sick leave, ski pass program, and a staff discount. 
• If hired into a part-time seasonal position benefits include paid sick leave, ski pass program (partially reimbursed) and a staff discount.

 At Gorsuch, we are proud to be an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. We provide equal opportunities to all employees and applicants without regard to an individual’s age, sex, sexual orientation, race, color, religion, ethnicity, genetic characteristics, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. We welcome all applicants for this position, as we value the perspective, experience, and potential you could bring to Gorsuch!