Harry Soffer Server

Scope of Position

The Server is primarily responsible for providing prompt, courteous and efficient food and beverage service in a luxury brand inspired hotel environment where attention to detail is key. He/she will also possess a limitless desire to attain the highest levels of quality and cleanliness in the Harry Soffer Members room.

Position Requirements

• Previous food and beverage experience in a hotel environment is preferred.
• Basic computer knowledge (Micros or other POS Systems).
• Must be of minimum legal age to serve alcohol according to state law.
• Food handling certificate & TIPS (Training for Intervention Procedures) certificate required.
• Knowledge of food and wine an asset.
• Effective at listening, understanding, and clarifying the raised by members.

Responsibilities

• Greet (using names) and acknowledge each member/guest after seating with hotel greeting standard.
• Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the members/guests adheres to the highest quality possible.
• Remain observant and check in with members/guests to ensure satisfaction with each food course and/or beverages.
• Provide prompt, courteous, and efficient food and beverage service.
• Make appropriate suggestion of food and beverages.
• Communicate with the kitchen regarding menu questions, the length of wait time and product availability.
• Know layout of member dining room/hotel and location of all equipment and supplies.
• Know all restaurants station breakdowns and table numbers.
• Set tables according to type of event and service standards.
• Maintain cleanliness and condition of the work areas and equipment.
• Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant.
• Key in (pre check) orders on the Micros terminal promptly and accurately.
• Present physical and accurate check to members/guests and process payment.
• Perform any other reasonable duties as required by management.

Education

High school diploma or GED.

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards.

Physical Requirements

• Must be able to work in a fast-paced environment.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.