Senior Property Manager- Luxury Residential Multifamily

About us:

At JVM, we believe great communities are built by great teams. As an industry leader in multifamily property management, we're recognized not just for the properties we run, but for the people behind them, the service we deliver, the opportunities we create, and the values we live by every day.

We're looking for a Senior Property Manager to lead The Mark, a modern 260-unit midrise built in 2020. As SPM, you'll be more than a manager — you'll be a mentor and a leader who builds motivated, high-performing teams and sets the tone for what exceptional service looks like. If you're driven by developing people, delivering results, and being part of a company that invests in its associates as much as its properties, we want to talk to you.

Job Responsibilities

• Hire, develop, manage, mentor, and retain property associates.
• Provide feedback and conduct timely performance evaluations for property associates and collaborate with Service Supervisor/Manager to complete service performance evaluations.
• Build and maintain relationship with prospective and current residents to maintain retention and satisfaction.
• Deliver professional and timely communication with prospects, residents, vendors, peers, and executive leadership.
• Maintains professionalism, accountability, and composure when addressing complex or sensitive situations.
• Accurately prepare weekly, monthly, quarterly, and annual performance reports.
• Conduct daily team meetings to ensure team collaboration.
• Demonstrate market knowledge and develop associate’s market knowledge by conducting weekly market surveys.
• Collaborate with Regional Manager and Marketing Department to ensure that property occupancy goals are achieved.
• Review all rental applications, lease, and renewal paperwork to confirm accuracy.
• Effectively manage rent collections, delinquency control, and initiate eviction actions in accordance with company standards.
• Perform daily inspections of the property, common areas, model units and vacant units.
• Inspect and arrange maintenance to meet company standards.
• Maximize the operational performance of the property and execute the business plan, including a monthly budget analysis and reporting.
• Increase revenue by controllable spending.
• Collaborate with service and facilities team to prepare scopes of work and obtain bids for capital projects.
• Ensure service agreements/contracts compliance and render work is compliant with agreement.
• Ensure all documentation is recorded per company policy, including incident reporting.
• Conduct all business in accordance with and knowledge of pertinent local, state, and federal safety laws, procedures, guidelines, including those of the EPA, OSHA, ADA, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, etc. Fair Housing, etc.

Education and Experience:

• HS Diploma or GED.
• 5-7 years of previous Multifamily Property Management experience,
• • Ideally multi-site, commercial, lease up or renovation
• Experienced at managing and developing teams of 5 or more
• Ability to work in a fast-paced environment with competing priorities.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Ability to think strategically, solve problems and be proactive in business planning.
• Demonstrates strong adherence to organizational policies, maintains clear and respectful communication through appropriate channels, and actively supports team execution and accountability.
• Proficient with Microsoft products and Property Management Software- Entrata preferred, but open to experience with Yardi, RealPage, etc

Bringing a unique depth of expertise to multifamily real estate. Through a strong pattern of reliable performance, an experienced leadership team and our collective tenure in the industry, we have become a trusted name in multifamily real estate.