What are the responsibilities and job description for the Assistant Property Manager position at JustStorage?
About JustStorage
JustStorage is a rapidly growing self-storage operator focused on operational excellence, superior customer service, and results-driven performance. We pride ourselves on empowering independent, self-motivated leaders who want to grow with a brand that values hustle, accountability, and attention to detail.
About the Role
We’re looking for a highly motivated Assistant Property Manager to support the day-to-day operations of one of our self-storage facilities. This is a hands-on position requiring a strong work ethic, physical stamina, and a customer-first mentality. You’ll assist in various roles—sales, service, site maintenance, and business management—while working independently with minimal supervision.
What You’ll Be Doing
Physical & Property Responsibilities
- Walk the property daily, climb ladders/stairs, and lift items up to 50 lbs.
- Assist in opening/closing and inspecting units, completing lock checks, and handling light cleaning and maintenance.
- Work outdoors in all weather to keep the property safe, clean, and customer-ready.
Operational & Customer-Facing Duties
- Maintain strict compliance with the daily checklist procedures.
- Support move-ins & revenue generation using our JUST Right rental process and strong sales techniques, including promoting tenant protection plans & moving supplies.
- Handle cash/credit transactions, bank deposits, and maintain accurate records.
- Assist in enforcing JustStorage’s collections process with precision and professionalism.
- Travel to other sites for errands, supply runs, or support as needed.
Performance Expectations (KPIs)
- Assist managers in consistently meeting key performance metrics, including converting inquiries/leads into rentals, promoting tenant protection plans, generating positive Google reviews, maintaining low delinquency rates, and achieving overall revenue goals. Performance will be evaluated based on adherence to these core operational and sales benchmarks as well as additional KPIs as assigned.
Compliance & Independence
- Complete monthly self-audits.
- Follow all company policies and management guidance.
- Work independently while maintaining full accountability.
What We’re Looking For
- Self-starter who thrives working solo but communicates well.
- Strong attention to detail, ownership of results, and customer-focused.
- Sales-minded with the ability to connect with customers and close deals.
- Must have reliable transportation and a valid driver’s license.
- Willing to work weekends, some holidays, and handle physical tasks daily.
What You’ll Get
- Competitive Base Pay Monthly Bonus Potential
- Training & Growth Opportunities
- Autonomy in a fast-growing company
Schedule: Mon–Fri (9:30am–6pm), Sat (9:30am–5pm), Sundays (hours vary) & holidays as needed. Weekends are required.
Pay: $16.00 - $18.00 per hour
Expected hours: 39.0 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you understand this job requires frequent walking, standing, and inspecting the property? This includes opening, closing, and inspecting storage units, as well as sweeping units, clearing debris, and changing lightbulbs. Working outdoors in various weather conditions to complete property upkeep, inspections, and customer assistance?
Work Location: In person
Salary : $16 - $18