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FAMILY SERVICES CASE MANAGER

JusticeWorks
Cleveland, OH Full Time
POSTED ON 3/24/2026 CLOSED ON 5/17/2026

What are the responsibilities and job description for the FAMILY SERVICES CASE MANAGER position at JusticeWorks?

FAMILY SERVICES CASE MANAGER - CUYAHOGA COUNTY, OH
Full Time / Salaried / JusticeWorks YouthCare
Make a difference for youth and families in your community.
Schedule: Full-time with some evenings/weekends
Location: Cuyahoga County, OH
Pay Range: $38,000-$45,000/yearly
Who We Are
At JusticeWorks, the needs and concerns of youth and families come first. We take a “KidsFirst!” approach, offering structured, strengths-based services that stabilize families, build skills, and promote long-term success. Our team is committed to doing “whatever it takes” to help families thrive.
About the Role
We are seeking a caring, motivated Family Services Case Manager to join our team. In this role, you will support youth and families by connecting them to community resources, providing guidance and coaching, and helping them overcome barriers to stability and success.
Minimum Requirements
  • Bachelors degree and three years of experience in field required.
  • Valid driver’s license, auto insurance, and reliable vehicle.
  • Ability to pass all required background clearances.
  • Ability to pass pre-employment, post-offer drug screening.
  • Willingness to work non-traditional hours, including evenings and weekends.
What You’ll Do
  • Assess families to identify needs, strengths, and goals.
  • Plan and implement interventions using evidence-based and best-practice approaches.
  • Connect families with local resources such as housing, healthcare, and support services.
  • Provide coaching, guidance, and problem-solving support to parents and caregivers.
  • Transport clients using your personal vehicle as needed.
  • Maintain accurate documentation and meet required standards.
Benefits
  • Medical, dental, and vision insurance
  • Wellness program
  • 401(k) with company match
  • Company-paid life insurance
  • Company-paid short- and long-term disability
  • Tuition reimbursement
  • Paid holidays and paid time off
  • Employee referral bonus
  • Clearance reimbursement and renewal

Salary : $38,000 - $45,000

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