Demo

Case Manager

Justice Resource Institute
Jamaica, MA Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 6/9/2026

Who We Are Looking For:

Are you the Case Manager we have been looking for? In this position you will be able to convey your passion for helping others by working with people in the community!

JRI’s Youth Harbors program provides services to high school students who are experiencing homelessness. Our staff aim to help these youth survive and thrive by equipping them with the skills and stability they need to graduate high school and transition into adulthood. We provide housing assistance, drop-out prevention services, career development and finical literacy coaching, connections to health care providers, post-graduation planning services, and life skills development. Most importantly, we create a support network around each student providing them the security of knowing that there is always someone they can reach out to for help.

Compensation: 

The pay range for this position is $20.00 to $26.00 per hour. The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications.  This range may be modified in the future. 

JRI Provides The Training So That:

  • YOU will be based with an office inside of a high school and work inside and outside of the school to provide wraparound case management to homeless unaccompanied students and students at-risk of becoming unaccompanied and homeless.
  • YOU will receive referrals from school personnel and work collaboratively with appropriate school and community providers to support the academic and nonacademic needs of Youth Harbors students.
  • YOU will conduct pre-screening eligibility assessment, intake, program, and discharge processes.
  • YOU will provide direct assistance and referral services to meet eligible students’ housing, employment, academic, health, and independent living needs.
  • YOU will share full and timely information on evolving student caseload and risk issues with the Program Director.
  • YOU will establish and facilitate collaborative partnerships with school, community, and government partners.
  • YOU will maintain timely and comprehensive case records and program data information.
  • YOU will demonstrate clear professional boundaries with students and collaterals in a school and community setting.
  • YOU will stay current regarding evolving best practice and homeless issues.
  • YOU will attend all required professional, management, agency, and in-service training.

Why JRI?

  • Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
  • We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
  • Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
  • Access to our excellent Blue Cross medical and Delta Dental benefits.
  • Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
  • Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
  • Wellness benefits including access to employee engagement groups, self-care resources, and an Employee Assistance Program.
  • Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements:

  • Must be 21 years or older.
  • Bachelor's degree or two years of experience working with a similar population in education and/or human services.
  • Must have experience working with adolescents and families, educational settings, provider community and/or related service providers is preferred.
  • Must have proficiency in report writing and computer skills.
  • Knowledge of homeless practices and policies is preferred.
  • Fluency in Spanish and English is preferred. 
  • Applicants must maintain a valid driver’s license and have access to an insured vehicle as travel is required.
  • Background and driving record checks will be performed.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person's contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.

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