Shift Lead

Team Member (Barista & Cook) – Just Love Coffee Cafe Memphis

Position Summary

The Team Member position is a cross-trained role responsible for both Front of House (Barista) and Back of House (Cook) responsibilities. Team Members are expected to provide exceptional guest service, prepare quality food and beverages, maintain a clean and organized workspace, and assist wherever needed to ensure smooth daily operations.

This position is designed for team members who are flexible, dependable, and willing to learn all aspects of the café. Whether preparing specialty coffee drinks, taking guest orders, cooking food, completing prep work, or supporting catering orders, Team Members play a vital role in delivering the Just Love experience.

Key Responsibilities

Guest Service

• Welcome and assist guests in a friendly and professional manner.
• Take orders accurately and efficiently.
• Deliver a positive guest experience and resolve concerns appropriately.
• Maintain a clean, welcoming dining room and patio area.

Barista Responsibilities

• Prepare coffee, espresso beverages, teas, refreshers, smoothies, and other menu items according to recipes and standards.
• Maintain beverage quality, consistency, and presentation.
• Restock supplies and keep beverage stations organized and clean.

Cook Responsibilities

• Prepare menu items according to recipes and food safety standards.
• Complete prep work and stocking tasks as assigned.
• Maintain food quality, consistency, and presentation.
• Support catering preparation and large orders when needed.

Operations & Teamwork

• Assist with opening, shift, and closing duties.
• Communicate inventory shortages and operational concerns.
• Work collaboratively with teammates to maintain efficiency during busy periods.
• Cross-train and assist in both front and back of house as business needs require.
• Follow all company policies, procedures, and safety standards.

Qualifications

• Positive attitude and strong work ethic.
• Ability to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Dependable attendance and punctuality.
• Willingness to learn both barista and kitchen responsibilities.
• Ability to work as part of a team and assist wherever needed.

Success Looks Like

• Guests receive friendly, attentive service.
• Food and beverages are prepared accurately and consistently.
• Workstations remain clean, stocked, and organized.
• Team members support one another and maintain a positive work environment.
• The café operates efficiently while delivering a five-star guest experience.

At Just Love Coffee Cafe, every Team Member is expected to be flexible, customer-focused, and willing to jump in wherever needed. We succeed as one team, and every role contributes to creating an exceptional experience for our guests.

REQUIREMENTS

• Prior experience in Shift Lead role.
• Strong understanding of restaurant operations, including front-of-house and back-of-house functions.
• Excellent leadership and team management skills with the ability to motivate and develop staff.
• Strong problem-solving and decision-making abilities in a fast-paced environment.

Just Love Coffee Cafe in Memphis is more than a coffee shop. It is a place where high-quality coffee and exceptional service bring people together. Our goal is to create an inviting space where customers can enjoy expertly crafted coffee, delicious food, and a warm atmosphere. We take pride in using the finest coffee beans, roasting them to perfection, and offering a variety of beverages to suit every taste. Our menu includes breakfast, brunch, and lunch options made with fresh and carefully selected ingredients.

At Just Love Coffee, we are dedicated to building a strong sense of community. Whether you are grabbing your morning coffee, hosting a meeting, or relaxing with friends, our shop is designed to be a welcoming and inclusive space. Our team is committed to providing outstanding service and making every visit a memorable experience. We are looking for individuals who work well with others and who want to help create a positive and uplifting environment in our community.

Salary : $15