What are the responsibilities and job description for the Lead Team Member - GENUINE SERVICE position at Just Love Coffee Cafe?
Do you have a positive attitude and a track record of success? Then we want to talk to you! If you embody genuineness, a high-work ethic, excellence, enthusiasm, do not miss this opportunity! If you enjoy work environments that encourage and motivate you to be your very best self APPLY NOW!
Do you bring joy to your customers all while delivering excellent customer service each and everyday? Just Love Coffee Mt Juliet is the place to be!
HIRING ALL positions! Barista, kitchen, customer service, cashier, catering. Opportunity for growth!
Just Love Coffee Cafe is a specialty coffee cafe that goes the extra mile to bring the best service and highest quality food and coffee to our customers. Our customers are the reason we are here and we want them to know they are welcome every day and part of the family.
At Just Love Coffee Cafe, we pride ourselves on creating fun, friendly spaces where our customers can relax and unwind however they choose — whether that’s reading a good book, writing their latest blog on their laptop, or catching up with family and friends. Just Love customers know that they’re not going to be rushed in and out, and so they stay longer — and spend more.
Position Overview
As a lead team member, you will be responsible for possessing in-depth knowledge of all Just Love procedures and processes outlined in the operations manual and the ability to carry them out with a high-degree of efficiency.
Key aspects of the position:
- Works closely with the Assistant Manager
- Create a positive guest experience by providing a high-level of service
- Representative of core values: Be Genuine. Be Excellent. Be A Catalyst for Love
- Consistently runs successful shifts, overseeing operations and workers
- Develop in-depth knowledge of all food safety and handling procedures and ensure that actions comply with all codes, procedures, and standards
- Be fully trained as a Barista and a Kitchen Staff. This includes closing and opening shifts
- Fosters a working environment consistent with Just Love’s core values and principles.
- Interest and ability to learn, catch on quickly, and apply what you have learned
- Energy, enthusiasm, and a passion for Just Love Coffee Cafe culture
- A coachable, teachable and team-oriented mindset
- Good work habits, do what you say you will do, follow-up when you say you will
- Integrity and honesty
- Smile and interact with guests even while cafe is busy, short staffed or other mishaps
Expectations/Benchmarks
· Running successful shifts including achieving the targeted ticket times
· Thorough knowledge of all menu items FOH and BOH
· Generate sales growth by consistently delivering a positive guest experience and executing local restaurant marketing and catering initiatives with Assistant Manager
Job Types: Full-time, Part-time
Starting Salary: $12.00 per hour based on experieince
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Holidays
- Evening shift
- Weekend availability
Supplemental Pay:
- Tips
- Awards
- Bonuses for leads and managers
Salary : $12