Patient Experience Pro

Job description

**Join our Just Kids Pediatrics Family**

Just Kids Pediatrics is looking for dynamic, flexible, and experienced individuals to assist us in providing the best pediatric care in our community. Customer Service is our number one priority! We are currently hiring for a full-time Front Desk Medical Receptionist at our Bethany clinic who will provide compassion to patients and develop the communities we live and operate in. Spanish speaking is a PLUS, being a good human is a MUST!!

Minimum two (2) years of medical office experience is Preferred.

Receptionist Shift: Monday-Friday 8am-5pm

Receptionist Benefits:

• Health insurance,
• Paid time off,
• Dental insurance,
• 401(k), Vision insurance,
• Life insurance,
• 401(k) matching,
• Extra shifts available,
• Short term/long term disability.

Receptionist Job Summary: Answering incoming phone calls and routing to appropriate locations. Scheduling appointments. Registering patients into the computer system. Running patient insurance benefits and eligibility. Confirming appointments. Creating a positive experience through our core values with internal and external customers.

Receptionist Responsibilities:

• Obtain demographics, financial information, and enter into the computer system.
• Register patients over the phone and schedule appointments.
• Collect and make copies of all insurance cards and driver's licenses.
• Answer telephone, take messages and return voicemails.
• Keep work area clean and organized.
• Perform clerical tasks as required.
• Accurately process financial transactions.
• Ability to easily transition between two EHR systems

Receptionist Job Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years experience registering and scheduling patients is preferred
• Detail-oriented with excellent interpersonal communications skills.
• Familiarity with basic medical terminology is a plus.
• Ability to work independently and multi-task.
• Basic computer skills. Types 25 words per minute with 96% accuracy.
• Excellent phone etiquette and communication skills.
• Flexibility to work other locations and schedules when needed.

Job Type: Full-time

Salary: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Urgent care center

Medical specialties:

• Pediatrics
• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical receptionist: 2 years (Preferred)

Language:

• Spanish (Preferred)