What are the responsibilities and job description for the NetSuite Administrator position at Just Ingredients?
Operations & Systems Integration
Orem, Utah (Hybrid)
Full-Time – Exempt
$100,000 to 115,000 (based on experience)
Who We Are
At Just Ingredients – a health and wellness e-commerce company – we believe that nourishing your body with real ingredients is essential for living a healthy and fulfilling life. That’s why our products are made using carefully selected, whole-food ingredients. And our people are just as real as our ingredients – authentic, collaborative, and dedicated to fostering a workplace that inspires individuals and teams to reach their full potential.
What We Are Looking For
Just Ingredients is seeking an experienced, operationally-minded NetSuite Administrator to own, optimize, and scale our ERP environment as we expand across DTC, wholesale/retail, and distribution channels. This is a high-impact, highly visible role at the intersection of finance, operations, and technology. You will be the internal subject matter expert for NetSuite — responsible for system configuration, integrations, process automation, reporting, and day-to-day support — and a key partner to leadership as we build the operational infrastructure for our next phase of growth.
This role requires more than technical NetSuite expertise. We are looking for someone who understands how health and wellness brands operate across multiple commerce channels, thinks in workflows and business processes, and has the experience to connect our ERP to the ecosystem of platforms we depend on — including Shopify, Amazon Seller Central, EDI (for retail), and Deposco (3PL/WMS).
What You’ll Do
NetSuite Administration & Configuration
What You’ll Bring
Required Qualifications
Orem, Utah (Hybrid)
Full-Time – Exempt
$100,000 to 115,000 (based on experience)
Who We Are
At Just Ingredients – a health and wellness e-commerce company – we believe that nourishing your body with real ingredients is essential for living a healthy and fulfilling life. That’s why our products are made using carefully selected, whole-food ingredients. And our people are just as real as our ingredients – authentic, collaborative, and dedicated to fostering a workplace that inspires individuals and teams to reach their full potential.
What We Are Looking For
Just Ingredients is seeking an experienced, operationally-minded NetSuite Administrator to own, optimize, and scale our ERP environment as we expand across DTC, wholesale/retail, and distribution channels. This is a high-impact, highly visible role at the intersection of finance, operations, and technology. You will be the internal subject matter expert for NetSuite — responsible for system configuration, integrations, process automation, reporting, and day-to-day support — and a key partner to leadership as we build the operational infrastructure for our next phase of growth.
This role requires more than technical NetSuite expertise. We are looking for someone who understands how health and wellness brands operate across multiple commerce channels, thinks in workflows and business processes, and has the experience to connect our ERP to the ecosystem of platforms we depend on — including Shopify, Amazon Seller Central, EDI (for retail), and Deposco (3PL/WMS).
What You’ll Do
NetSuite Administration & Configuration
- Own all aspects of NetSuite configuration, customization, and ongoing administration
- Manage user roles, permissions, and access controls across Finance, Operations, Supply Chain, and Sales teams
- Build and maintain saved searches, reports, KPI dashboards, and custom fields to support real-time business visibility
- Design and maintain workflows, scripts (SuiteScript), and custom forms to automate operational processes
- Lead NetSuite version upgrades and sandbox testing; maintain release readiness
- Document all system configurations, workflows, and customizations in a centralized knowledge base
- Manage and optimize the NetSuite–Shopify integration for DTC order flow, inventory sync, and customer data
- Ensure accurate real-time inventory availability across DTC, wholesale, and Amazon channels to prevent oversells and stockouts
- Support subscription and recurring order models in coordination with the DTC team
- Troubleshoot order management issues including fulfillment exceptions, cancellations, returns, and refunds
- Build automated reporting for DTC KPIs: conversion, AOV, fill rate, return rate, and inventory turns
- Manage the NetSuite–Amazon Seller Central integration for order ingestion, inventory management, and settlement reconciliation
- Support FBA and FBM fulfillment workflows and ensure accurate COGS and inventory accounting
- Coordinate with the marketing and supply chain teams on Amazon inventory planning and reorder triggers
- Configure and maintain EDI integrations with retail trading partners including 850 POs, 856 ASNs, 810 invoices, and 846 inventory advisories
- Ensure NetSuite correctly processes inbound EDI purchase orders and generates compliant outbound documents to avoid chargebacks and penalties
- Manage retailer-specific item setup, pricing lists, and vendor compliance requirements within NetSuite
- Build wholesale order management workflows including pick/pack/ship, bill of lading, and packing list generation
- Support accounts receivable processes for wholesale customers including invoice generation, collections tracking, and deduction management
- Own the NetSuite–Deposco (WMS/3PL) integration for real-time inventory visibility, inbound receipts, outbound fulfillment, and inventory adjustments
- Ensure accurate two-way data flow between NetSuite and Deposco for all inventory transactions, lot tracking, and transfer orders
- Troubleshoot integration exceptions and fulfillment discrepancies between the ERP and WMS
- Collaborate with the 3PL operations team on new retailer onboarding, packing configurations, and compliance labeling requirements
- Build NetSuite reporting that provides real-time visibility into inventory by location, channel, and SKU
- Maintain accurate item records, BOMs, and lot/serial tracking in NetSuite for all finished goods and raw materials
- Support demand planning workflows including purchase order creation, vendor lead times, and safety stock parameters
- Build reorder point and safety stock logic within NetSuite or in coordination with planning tools
- Support landed cost tracking and COGS accuracy across all procurement and manufacturing flows
- Coordinate period-end inventory reconciliations between NetSuite, Deposco, and co-manufacturer records
- Support the Finance team with period-end close processes including revenue recognition, inventory valuation, and reconciliations
- Build and maintain financial reports and custom GL segments to support multi-channel P&L visibility
- Ensure accurate sales tax configuration and compliance across DTC and wholesale channels
- Support budgeting and forecasting workflows in NetSuite in partnership with the CFO
- Maintain audit trails and system controls required for financial compliance
- Act as the internal NetSuite subject matter expert and first line of support for all departments
- Train and onboard new users; develop and maintain user documentation and SOPs
- Lead ERP-related projects including new module implementations, integration builds, and process improvement initiatives
- Partner with the Supply Chain Director, CFO, and COO to identify and prioritize system enhancements that support business growth
- Manage relationships with NetSuite and third-party integration vendors/partners
What You’ll Bring
Required Qualifications
- 5-7 years of hands-on NetSuite administration experience in a product-based company
- Proven experience supporting multi-channel commerce operations: DTC, wholesale/retail, and distribution
- Direct experience with Shopify–NetSuite integration (order management, inventory sync, refunds)
- Direct experience with Amazon Seller Central–NetSuite integration (FBA and/or FBM)
- Hands-on EDI experience — configuration, testing, and troubleshooting of 850/856/810/846 transaction sets with retail trading partners
- Experience with a 3PL or WMS platform integration (Deposco experience strongly preferred)
- Proficiency in NetSuite customization tools: SuiteFlow, SuiteScript (JavaScript), saved searches, custom fields, and custom forms
- Strong understanding of inventory management, supply chain operations, and order-to-cash workflows
- Working knowledge of accounting principles and financial reporting within NetSuite
- Excellent analytical and problem-solving skills — able to diagnose integration failures, data discrepancies, and workflow issues independently
- Strong project management skills — able to manage multiple initiatives simultaneously with clear prioritization
- Effective communicator — able to translate complex technical issues into clear business terms for non-technical stakeholders
- NetSuite Administrator Certification (SuiteFoundation and/or Administrator)
- Experience in the health, wellness, supplement, CPG, or food & beverage industry
- Experience with Deposco WMS specifically — configuration, integration, and operations
- Familiarity with Power BI, Tableau, or other BI tools connected to NetSuite data
- Experience with SPS Commerce, TrueCommerce, or similar EDI middleware platforms
- Exposure to co-manufacturing or contract manufacturing workflows in NetSuite
- Experience supporting a company through a rapid retail expansion (DTC to brick-and-mortar)
- Background in or strong understanding of e-commerce metrics and digital marketing operations
- Competitive salary based on experience
- Medical, Dental, Life Insurance
- 401K with company matching
- 4 weeks accrued PTO
- Employee discounts
- Fast-paced environment
- Purposeful mission for health and wellness
Salary : $100,000 - $115,000