What are the responsibilities and job description for the Customer Service Representative position at Just In Time Heating, Air Conditioning, & Plumbing Services?
Benefits:
????♂️ Join the Just In Time Home Service Heroes!
At Just In Time Heating, Air Conditioning & Plumbing, we believe every home deserves a hero — and every hero team needs an incredible Customer Service Representative to answer the call.
Our CSRs are the first heroes our customers meet. When someone’s furnace quits, a pipe bursts, or their AC stops working in the middle of summer, you’re the calm, confident voice that saves the day.
If you love helping people, thrive in a fast-paced environment, and enjoy being part of a team that truly makes a difference in the community, this could be the perfect role for you.
???? Your Mission
As a Customer Service Representative, you'll be the command center for our Home Service Heroes, helping customers get the fast, reliable help they need.
Your superpowers will include:
⭐ Answering incoming calls and assisting customers with scheduling and service needs
⭐ Listening carefully and responding with empathy and solutions
⭐ Dispatching our technicians to save the day
⭐ Keeping detailed notes and accurate customer records
⭐ Communicating with team members to ensure every job runs smoothly
⭐ Creating a positive, memorable experience for every customer
???? The Superpowers We're Looking For
✔ Friendly and confident communication skills
✔ Ability to stay calm and organized in a fast-paced environment
✔ Strong attention to detail and accurate data entry
✔ Multitasking skills — talk, type, and problem-solve like a pro
✔ Team-player mindset with a positive attitude
✔ Customer service experience preferred (but we’ll train the right hero!)
✔ Resourceful Hero Mindset – able to use available tools, systems, and training resources to find answers and solutions before escalating to the team.
Why Join the Just In Time Heroes?
✨ Competitive pay and benefits
✨ Growth and advancement opportunities
✨ A fun, supportive team environment
✨ A company that values its people and the community
✨ The opportunity to make a real difference for families in our area every single day
At Just In Time, we’re more than a company — we’re a team of local Home Service Heroes dedicated to helping our neighbors stay comfortable and stress-free.
???? Ready to Answer the Call?
If you're ready to bring your energy, positivity, and customer-first mindset to a team that truly values what you do, apply today and become part of the Just In Time Home Service Heroes!
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
????♂️ Join the Just In Time Home Service Heroes!
At Just In Time Heating, Air Conditioning & Plumbing, we believe every home deserves a hero — and every hero team needs an incredible Customer Service Representative to answer the call.
Our CSRs are the first heroes our customers meet. When someone’s furnace quits, a pipe bursts, or their AC stops working in the middle of summer, you’re the calm, confident voice that saves the day.
If you love helping people, thrive in a fast-paced environment, and enjoy being part of a team that truly makes a difference in the community, this could be the perfect role for you.
???? Your Mission
As a Customer Service Representative, you'll be the command center for our Home Service Heroes, helping customers get the fast, reliable help they need.
Your superpowers will include:
⭐ Answering incoming calls and assisting customers with scheduling and service needs
⭐ Listening carefully and responding with empathy and solutions
⭐ Dispatching our technicians to save the day
⭐ Keeping detailed notes and accurate customer records
⭐ Communicating with team members to ensure every job runs smoothly
⭐ Creating a positive, memorable experience for every customer
???? The Superpowers We're Looking For
✔ Friendly and confident communication skills
✔ Ability to stay calm and organized in a fast-paced environment
✔ Strong attention to detail and accurate data entry
✔ Multitasking skills — talk, type, and problem-solve like a pro
✔ Team-player mindset with a positive attitude
✔ Customer service experience preferred (but we’ll train the right hero!)
✔ Resourceful Hero Mindset – able to use available tools, systems, and training resources to find answers and solutions before escalating to the team.
Why Join the Just In Time Heroes?
✨ Competitive pay and benefits
✨ Growth and advancement opportunities
✨ A fun, supportive team environment
✨ A company that values its people and the community
✨ The opportunity to make a real difference for families in our area every single day
At Just In Time, we’re more than a company — we’re a team of local Home Service Heroes dedicated to helping our neighbors stay comfortable and stress-free.
???? Ready to Answer the Call?
If you're ready to bring your energy, positivity, and customer-first mindset to a team that truly values what you do, apply today and become part of the Just In Time Home Service Heroes!
Salary : $15 - $18