What are the responsibilities and job description for the Host/Hostess position at Just Brunch?
Just Brunch in Duluth is looking for professional hosts/hostess to be a part of our team. Our team members must have a mutual respect for quality food, customer service and teamwork. The successful candidate will play a key role in contributing to our customer satisfaction and efficiency goals. The host is the first point of contact for our guests and presents a positive first impression of the establishment's friendliness and excellent service. If you have what it takes and want to be a part of an amazing company that sets the bar high above the industry standard, apply now! We look forward to meeting you!
Responsibilities
- Greet incoming and departing guests warmly with a genuine smile and eye contact, escort them to assigned dining area, present menus and announce servers name
- Answer incoming calls to the restaurant and provide appropriate assistance
- Manage the flow of guests in the dining and bar areas, provide accurate wait times and updates to guests
- Confirm existing reservations and make any necessary changes
- Maintain a clean and organized work station
- Monitor door and accessible window cleanliness
- Basic restroom maintenance, keeping hand soap, toilet paper stocked etc.
- Comply with sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers and customers
Qualifications/Skills
- Customer service in hospitality experience
- Exercise sound judgment and possess good problem solving skills
- Experience with Resy , Open Table or Yelp is a plus but not required
- Accuracy and speed in executing assigned tasks
- Be tactful, courteous and able to communicate well with people.
- Have a positive attitude and be able to work in a team.
- Able to read, write and understand English.
- Must be dependable and be able to work in a fast-paced environment
- Must work various holidays and have weekday and weekend availability.
Join our team and enjoy the following:
- No Night Shifts! (Unless there is an after hours event booked)
- Family/Personal Time - Restaurant closes one day a week, every week!
- Flexible Scheduling
- Meal Discounts
- Work in a supportive culture and ethical work environment
- Opportunity to grow within the company
- Leadership development training
Experience:
- Hosting: 2 years (Preferred)
- Restaurant Experience: 2 years (Preferred but not required)