What are the responsibilities and job description for the Patient Care Coordinator position at Juniper Medspa?
Dear warm, grounded, and caring professional,
We are a busy, heart-centered medspa rooted in a functional medicine approach to beauty, wellness, and whole-person care. We value calm confidence, genuine connection, and thoughtful support that honors each client’s unique journey. Our team enjoys working together, continuing to grow in our craft, and creating an inviting experience for every guest who walks through our doors. This role includes three 10-hour shifts and one 4-hour shift each Saturday, with a willingness to support the team when needed.
We believe in learning, evolving, and caring for our clients through a root-cause, wellness-minded lens. Our culture is grounded in collaboration rather than competition, and we look for someone who naturally thinks in terms of “we,” “our,” and “us.”
If you are drawn to meaningful work, take pride in creating a peaceful and polished client experience, and feel inspired by the connection between inner wellness and outer radiance, we would love to get to know you.
Patient Care Coordinator duties include opening and closing the medspa, answering incoming calls with warmth and professionalism, converting inquiry calls into appointments, scheduling thoughtfully and effectively, managing computer software, supporting customer service needs, and assisting with marketing and administrative tasks throughout the spa. This role also helps create a calm, supportive first impression for clients seeking aesthetic care that feels natural, personalized, and wellness-centered.
* Excellent communication and language skills
* Strong customer service skills
* A collaborative, team-minded spirit
* Professional, polished appearance
* Warm, friendly, and welcoming presence
* Ability to work independently with confidence and care
* Knowledge of the aesthetic, wellness, or functional medicine space; 2 years preferred
* Ability to resolve concerns in a calm and satisfactory manner
* Comfortable taking initiative and supporting the natural flow of the spa
Job Type: Full-time
Pay: $18.00 - $45.00 per hour
Benefits:
- Paid time off
Experience:
- Computer skills: 1 year (Preferred)
- Customer service in Medspa: 1 year (Preferred)
Work Location: In person
Salary : $18 - $45