What are the responsibilities and job description for the Evening Mentor – Residential Treatment Center position at Juniper Haven?
Juniper Haven | Adolescent Residential Treatment
Position: Evening Mentor
Schedule: Tuesday, Thursday & Saturday (TTHS)
Shift Hours: 3:00 PM – 11:00 PM
About Juniper Haven
At Juniper Haven, we are dedicated to providing a safe, supportive, and nurturing environment for adolescent girls navigating trauma, mental health challenges, and substance use concerns.
We are seeking compassionate, dependable, and dedicated Evening Mentors who are passionate about making a positive difference in the lives of young people.
As an Evening Mentor, you will play an essential role in supporting residents during afternoon and evening activities, providing supervision, emotional support, structure, and positive guidance. You will help residents navigate daily challenges, develop healthy habits, and maintain a safe and therapeutic environment as they prepare for the evening and bedtime routines.
Key Responsibilities
Resident Care & Supervision
- Provide direct care and supervision to adolescent residents, ensuring their safety, well-being, and adherence to program expectations.
- Maintain a safe, structured, and supportive environment throughout the evening shift.
- Build positive, professional relationships with residents while maintaining appropriate boundaries.
- Serve as a positive role model by demonstrating patience, accountability, respect, and healthy communication.
Evening Activities & Daily Living Skills
- Assist residents with afternoon and evening routines, including dinner, hygiene, personal responsibilities, and bedtime preparation.
- Support participation in recreational activities, therapeutic groups, and other scheduled programming.
- Encourage residents to develop independence, accountability, healthy habits, and essential life skills.
- Help residents transition through evening activities and maintain established routines.
- Assist in maintaining a clean, organized, and welcoming living environment.
Behavioral Support & Crisis Response
- Utilize trauma-informed approaches when interacting with residents and responding to challenging behaviors.
- Recognize potential safety concerns and respond appropriately using approved intervention and de-escalation techniques.
- Reinforce program expectations consistently while promoting positive behavior and personal growth.
- Follow established safety procedures and promptly report concerns or incidents to appropriate leadership.
Communication & Documentation
- Accurately document resident observations, behaviors, incidents, and daily activities according to company procedures.
- Communicate important resident updates, concerns, and overnight considerations to incoming staff during shift transitions.
- Collaborate with clinical staff, supervisors, and other team members to support individualized treatment goals.
- Maintain resident confidentiality and comply with all applicable privacy requirements.
Teamwork & Professionalism
- Attend required staff meetings, training sessions, and professional development activities.
- Follow all Juniper Haven policies, procedures, licensing requirements, and safety protocols.
- Demonstrate reliability, professionalism, and a team-oriented attitude.
- Perform additional duties as assigned to support residents and facility operations.
Qualifications
Required:
- Must be at least 20 years of age.
- High school diploma or equivalent.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to remain calm, professional, and supportive during stressful or challenging situations.
- Ability to establish appropriate professional boundaries with adolescent residents.
- Dependability, sound judgment, and a genuine interest in helping young people succeed.
- Basic computer skills and ability to complete electronic documentation.
- Ability to pass all required background checks and meet applicable licensing and clearance requirements.
- Current CPR and First Aid certification or willingness to obtain certification upon hire.
- Availability to work Tuesday, Thursday, and Saturday from 3:00 PM to 11:00 PM, including occasional holidays or additional shifts based on program needs.
Preferred:
- Previous experience working with adolescents, preferably in a residential treatment center, group home, behavioral health program, or similar environment.
- Education or training in psychology, social work, behavioral health, human services, or a related field.
- Familiarity with trauma-informed care, adolescent development, behavioral support, and crisis de-escalation.
Why Join Juniper Haven?
At Juniper Haven, being a Mentor is more than supervising residents. It's an opportunity to become a positive influence in the lives of young people who need consistency, encouragement, and support.
Our Evening Mentors play an especially important role in helping residents end their day feeling safe, supported, and prepared for the next.
We value team members who show up with compassion, lead by example, work well with others, and understand that even small interactions can make a lasting difference.
If you are dependable, compassionate, and ready to make a meaningful impact, we encourage you to apply!
Juniper Haven is an Equal Opportunity Employer.
This job description is not intended to be all-inclusive. Employees may be required to perform additional duties as assigned by their supervisor based on operational and resident needs.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17