What are the responsibilities and job description for the Experiential Learning Center Manager - Lafayette JA BizTown and JA Finance Park position at Junior Achievement?
COMPANY SUMMARY:
Junior Achievement of Northern Indiana’s (JANI) purpose is to inspire and prepare youth to achieve economic freedom through financial literacy, work and career readiness, and entrepreneurial experiences.
JANI seeks candidates that are passionate in their work, committed to excellence, have a high level of integrity, value relationships, and believes in the power of collaboration.
POSITION:
The Experiential Learning Center (ELC) Manager assures the quality and effectiveness of the JA BizTown and JA Finance Park programs, manages the activities of volunteers and teachers, and ensures all program activities meet quality and program implementation models and standards. This Lafayette, IN-based position reports to the Vice President of Experiential Learning Centers and is 40 hours per week.
PRIMARY RESPONSIBILITIES:
- Supervise program/simulation implementation and ensure program quality and adherence to JA USA Implementation Standards during classroom experience and simulation visit. Assure adherence to program model and file all needed program variances.
- Conduct volunteer and teacher trainings. Solicit volunteer and teacher feedback to improve program quality. Provide creative input to supervisor regarding possible educator/volunteer recognition. Follow standard processes for educator/volunteer paperwork.
- Seek and secure alternative volunteer sources, as needed.
- Provide a high quality of customer service and support to all stakeholders involved in the program.
- Monitor program supplies and town inventory to reduce program costs. Follow and maintain the established recordkeeping system and processes to ensure program runs effectively.
- Maintain the facility to the standards identified including the physical appearance, cleanliness, equipment functionality, and safety & security systems - engaging & scheduling outside service providers as appropriate to complete the work.
- Manage part-time ELC team to assure effective operation of the program including, recruiting, hiring, training, and managing performance to assure retention of quality talent.
- Assist with inventory management to contribute to overall expense control.
- Follow and maintain all safety and security procedures. Train and ensure the ELC team is also following procedures.
- Coordinate with all members of the ELC team to gather and share feedback about the simulation experience.
- Submit data for class verification by deadlines.
- Maintain a positive working partnership with the YMCA team.
- Actively participate in providing program feedback to JA USA when requested.
- Other projects as required.
SKILLS:
- Excellent communication skills
- Ability to manage multiple priorities
- Organized and detail oriented
- Advanced computer skills
- Strong problem solving abilities
- Proven excellent reasoning and judgement
- Ability to work in a team environment
- Ability to meet new people and build rapport easily
- Self-motivated
- Ability to discover new opportunities
EDUCATION/EXPERIENCE:
- A Bachelor’s degree or equivalent experience preferred.
- Prior experience working in Education or with children preferred.
- Comfortable working in a fast-paced environment and a proven customer service focus.
Benefits:
- 403(b)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Education:
- Bachelor's (Preferred)
Work Location: In person