What are the responsibilities and job description for the Manager position at JumpWorks Bismarck?
The Manager role is critical to the success of Delivering WoW experiences to Guests at JumpWorks. It includes performing a variety of duties including: opening and closing responsibilities such as assigning tills and preparing deposits, ensuring staffing is adequate to support Guests and programs, conducting pre-shift meetings with the team, managing cleaning responsibilities, etc. Also, the Manager is tasked with ensuring the park is a safe and fun environment by conducting park walks to support the team, interact with Guests and observe and fix any problems with courts and system operations. Ultimately, the goals of the position are tied to guest satisfaction and safety along with operational efficiency that results in profitable sales.
Hourly wage or salary will be determined based on experience, availability, and your willingness to learn. The sky is the limit!
Jump for free! We're looking for smiles!
Not necessary to have work experience. We will train the right person.
Qualifications:
- Associate Degree or Bachelor's Degree is required
- Demonstrate leadership in a customer eccentric environment
- Excellent written and verbal communication skills
Responsibilities:
- Social Media & Marketing Support: Preparing, creating, and posting content on social media to help promote our business.
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
- Provide exceptional customer service and guest safety
- Create and manage daily processes to optimize operational efficiency
- Execute on marketing goals to spread awareness of JumpWorks
- Perform daily managerial tasks such as: open and close the facility, assist with internal facility maintenance, etc.
- Build and maintain the JumpWorks vison and culture that embraces and ensures guest safety and satisfaction
- Be a “Community Ambassador” for JumpWorks.
- Assist in driving group sales and corporate events
- Identify and research new revenue streams
- Hiring, Training and Scheduling.
Pay: From $46,000.00 per year
Work Location: In person
Salary : $46,000