What are the responsibilities and job description for the Health Coach position at JumpstartMD?
JumpstartMD serves thousands of members through personalized, medically supervised weight‑loss programs grounded in extensive clinical research and evidence‑based nutritional science. Members receive 1‑on‑1 support shown to help reverse diabetes and reduce cardio‑metabolic risk. JumpstartMD is committed to delivering a science‑based and highly personalized approach to sustainable health transformation.
As a Health Coach, you will play a key role in guiding clients toward sustainable lifestyle changes, with a particular focus on weight loss and metabolic health. Working primarily out of our Piedmont location, and traveling as needed to Pleasanton and Walnut Creek, you will deliver evidence-based coaching that integrates nutrition, kinesiology, and behavior-change strategies. Reporting to the Clinician Manager, this hourly, full-time role is designed for a coach who is passionate about client outcomes, comfortable in client-facing environments, and committed to helping individuals build healthier, more active lives.
What You'll Do
- #1 physician‑referred weight‑loss program in Northern California.
- 14 JumpstartMD locations offering convenient, accessible care, plus Online Memberships
As a Health Coach, you will play a key role in guiding clients toward sustainable lifestyle changes, with a particular focus on weight loss and metabolic health. Working primarily out of our Piedmont location, and traveling as needed to Pleasanton and Walnut Creek, you will deliver evidence-based coaching that integrates nutrition, kinesiology, and behavior-change strategies. Reporting to the Clinician Manager, this hourly, full-time role is designed for a coach who is passionate about client outcomes, comfortable in client-facing environments, and committed to helping individuals build healthier, more active lives.
What You'll Do
- Provide one-on-one and small-group health coaching focused on weight loss, metabolic health, and overall wellness.
- Conduct comprehensive health coaching sessions that integrate nutrition, kinesiology, and behavior change principles.
- Assess clients’ current health habits, risks, and goals, and develop personalized wellness plans aligned with clinical guidance.
- Educate clients on evidence-based nutrition strategies, movement and exercise basics, and sustainable lifestyle changes.
- Monitor client progress through regular check-ins, adjusting plans based on outcomes, preferences, and clinical recommendations.
- Collaborate closely with the Clinician Manager and broader clinical/program teams to ensure quality and consistency of care.
- Document coaching sessions, client progress, and outcomes accurately and in a timely manner in designated systems.
- Support the implementation and continuous improvement of structured weight loss and metabolic health programs.
- Maintain a strong, empathetic client-facing presence, building trust and accountability to drive adherence and engagement.
- Provide services primarily in Piedmont, with flexibility to travel to Pleasanton and Walnut Creek as program needs arise.
- Maintain professional boundaries and confidentiality in accordance with company policies and applicable regulations.
- Participate in internal meetings, trainings, and performance reviews, including some later hours as required.
- Assist with operational needs such as inventory, supplies management, and clinic/program readiness as directed.
- Contribute feedback and ideas to enhance program content, client experience, and health outcomes.
- Uphold and model a culture of health, safety, inclusivity, and respect in all client and team interactions.
- Minimum 2 years of experience in health coaching or a closely related client-facing health/wellness role.
- Demonstrated knowledge of nutrition principles and their application to weight loss and metabolic health.
- Background or formal training in kinesiology, exercise science, or a related movement-science field.
- Experience running or supporting structured weight loss or metabolic health programs.
- Proven success in client-facing roles with strong relationship-building and motivational interviewing skills.
- Ability to translate complex health concepts into practical, easy-to-follow guidance for diverse client populations.
- Strong written and verbal communication skills in English.
- Comfort working in a clinical or programmatic setting and collaborating with clinicians and program managers.
- Reliable availability for a full-time, hourly schedule, generally Tuesday–Friday, approximately 6:50am–2:00pm, with flexibility for occasional later hours for internal meetings and inventory.
- Willingness and ability to work primarily in Piedmont and travel to Pleasanton and Walnut Creek as needed.
- Excellent organizational skills with attention to detail for documentation, scheduling, and follow-up.
- Ability to work independently, manage a client caseload, and prioritize tasks in a fast-paced environment.
- Commitment to confidentiality, professionalism, and adherence to all company policies and procedures.
- Passion for health, wellness, and helping individuals make sustainable lifestyle changes.