Customer Service Representative 

Why Work at Jump Start? Easy, Jump Start Stores is a growth-driven convenience retail company committed to delivering exceptional customer experiences through clean, welcoming locations and high-performing teams. We pride ourselves on fostering a culture rooted in respect, integrity, and accountability, where employees are empowered to grow and succeed. By combining operational excellence with a people-first mindset, Jump Start Stores strives to serve our communities, support our team members, and continuously elevate the standard of convenience retail.

Job Summary: As a Customer Service Representative (CSR) you’ll be responsible for providing a friendly & engaging experience for every customer. Key responsibilities also include but are not limited to greeting customers, promoting in-store specials, enrolling them in our loyalty program, processing transactions using our POS system, stocking shelves, maintaining store cleanliness, and assisting with vendor check-ins.

Primary Shift Duties:

• Greet and interact with customers.
• Maximize customer’s experience by sharing in store promotions, available fresh food, and enrolling customer into loyalty program. 
• Utilize point of sale (POS) systems to process transactions and maintain records. 
• Operate cash register, count cash and ensure precise financial transactions.
• Stock shelves consistently and orderly throughout the day to ensure adequate items are available for customer’s purchase.
• Ensure the interior and exterior store appearance is clean, free of trash and debris.
• Maintain cleanliness of gas bay/ pumps & parking lot/ grass islands.
• Assist with vendor check ins and invoicing.
• Follow safety and clean up procedures around pump.
• Have good attendance & communication skills.

Physical Requirements:

• Must be able to stand and walk constantly during a shift.
• Must be able to lift up to 50 lbs. periodically through the day.
• Must be able to bend, kneel, squat, twist, reach above head and below knees.
• Must be able to safely climb a ladder or step stool.
• Must be able to count cash back & know the difference in change and dollar amounts.

Education and Experience required:

• Must possess a high school diploma or GED.
• Must be at least 18 years old.
• Must have permanent authorization to work in the U.S.
• Demonstrated ability to operate a cash register, count cash back per transaction, and balance register at shift change.
• Previous experience in retail or food service industry. (Preferred)
• Must possess a positive and professional demeaner at all times with team members and customers
• Must be available to work evenings/ weekends/ holidays as scheduled.
• Employment is contingent upon successfully passing a background check.

Jump Start Stores is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.