What are the responsibilities and job description for the Front Desk / Medical Office position at Julio Fernandez-Bombino, M.D. & Reynaldo Molina,...?
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner.
- Confirming patient appointments and preparing for patient visits (referrals and labs).
- Checking in/out patients.
- Register new patients and update existing patient information.
- Schedule appointments and manage the front desk calendar.
- Answer phones and respond to inquiries or direct calls to the appropriate department.
- Verify insurance coverage and collect co-pays or payments from patients.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Assist with administrative tasks such as filing, faxing, and scanning document.
- Provide excellent customer service and address patient concerns or issues.
Qualifications:
- Previous experience working in a medical office preferred.
- Must be fluent in English and Spanish
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with patient service or customer service roles is a plus
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $18.50 per hour
Medical Specialty:
- Nephrology
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical Office / Medical Terminology: 1 year (Required)
Ability to Commute:
- Hialeah, FL 33016 (Required)
Work Location: In person
Salary : $19