What are the responsibilities and job description for the Host Captian position at Julie's Park Cafe?
Are you ready to be the captain of an amazing crew? Julie’s Park Cafe in Fish Creek, WI, is looking for a Host Captain to join our team for an unforgettable year!
Here’s the scoop:
- Full-time (May – October): 5-6 days a week
- Part-time (November – February): 3 days a week
- Café Hours: 6:59 AM – 3:01 PM (yes, we love that extra minute )
Come work in a fun, energetic environment where we serve up smiles and delicious food! If you have a passion for hospitality and love creating great guest experiences, we want YOU on our team!
Ready to set sail with us? Apply today!
More info about the position:
Summary of Position:
Ensure that hosts are on task and know what they need to do as well as perform host/hostess responsibilities.
Duties & Responsibilities:
§ Open front of the house
§ Ensure guests are being taken care of well and in a timely manner
§ Keep hosts on task and make sure they know their responsibilities and that they complete them.
§ Perform voids or computer changes as staff necessitates.
§ Seek side projects for staff during down time
§ Provide feedback to front manager on host performance
§ Check sidework for completion and quality at the end of shift
§ Close register, check closing, turn off everything & lock up cafe
Perform host/hostess duties
§ Warmly and graciously greet all guests upon arrival.
§ When possible, open the front door for guests entering or leaving the restaurant.
§ When immediate seating is limited, record guest names and number of people in party.
§ Alert guests when tables become available.
§ Provide guests with estimated waiting time.
§ Accommodate special seating requests for guests whenever possible.
§ Seat guests based on guest preferences and balancing of customer flow in service stations. Inspect tables for proper presentation and completeness.
§ Upon seating, offer guests a menu and inform them of their server’s name. Tell guests the specials & soup of the day. Tell them to enjoy their meal.
§ Relay messages to servers as needed.
§ Make specialty beverages for servers as tickets mandate.
§ Serve bakery as tickets mandate.
§ Deliver baked goods and beverages to tables if time allows.
§ Assist servers in cleaning & restocking tables.
§ Check guests out and inquire about experience. Find a manager if a customer is unhappy about something.
§ Thank guests as they leave and invite them to return.
Qualifications:
§ 1-2 years hosting experience
§ Be able to working in a standing position for long periods of time (up to 5 hours).
§ Be able to communicate clearly and effectively in the predominant language(s) of our guests.
§ Must have exceptional grooming habits.
§ Like to be in a leadership role.
§ Friendly, upbeat, like working with people, interested in giving them a memorable experience.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
Shift:
- Morning shift
Work Location: In person
Salary : $17 - $19