What are the responsibilities and job description for the Resident Care Mgr position at Judson?
Resident Care Manager
Medical, Dental & Vision Insurance, 403b Retirement Plan w/ Company Match, Paid Time Off
What will I do in this role with Judson?
As our Resident Care Manager, you will oversee residents who live in Judson independent living to assure the maximum health and wellness, autonomy, and quality of living for them is restored or maintained. Providing supervision and guidance to associates, providing direct care services to Judson Home Care (JHC) and Hospice patients. Serves as liaison between Judson and the community with regard to resident needs. Delivers hospice referral services, assessments, and care management to hospice patients. Responsibilities include development and promotion of hospice programs and services while maintaining the standards of practice consistent with quality hospice care. Works collaboratively with the team to provide coordinated care.
As a Resident Care Manager, supporting our mission will include the following responsibilities:
- General Home Health duties:
- Completes intake, assessments and development of plan of care for home care clients.
- Monitors care delivery and makes changes as needed to care plan for home care clients.
- Maintains required documentation including developing, implementing and evaluating the care plan, as changes in condition occur and as required.
- Oversight of care delivered by the home care aide and makes adjustments to plan of care as needed. Coaches the home care aid to improve care delivery.
- Monitors resident/community client appropriateness in current level of care, assesses and advises when other services may be appropriate.
- Delivers and coordinates case management services; and making referrals for other services accordingly.
- Effective communication with residents and families. Actively listens to resident and family concerns and identifies solutions.
- Participates in Quality Improvement initiatives
- Initiates and participates in care conferences and maintains effective communication with interdisciplinary teams.
- Makes home visits to prospective move-ins - for assessment and alignment with appropriate level of care.
- Hospice duties:
- Assures that hospice documentation is completed in accordance with Medicare rules and regulations and within the specified time frames.
- Delivers hospice service in accordance with Medicare regulations and mandates and maintains the comfort and quality of life for those who are diagnosed with terminal diseases.
- Effective communication with families. Actively listens to family concerns and identifies solutions.
- Participates in bi-weekly IDG meeting.
- Participates in quality Improvement initiatives and QAPI for hospice.
- IL Community Duties:
- Maintain clinic hours for residents of that community.
- Offer health counseling and be available to residents in the capacity of listening to concerns and problems.
- Introduces new residents to various levels of care and obtains necessary medical and contact information i.e., Advanced Directives. Updates contact and emergency information as necessary.
- Coordinates care and care transitions and serves as liaison as resident requires alternative services working collaboratively with the social worker at each community.
- Completes annual updates or more frequently if necessary, resident face sheets to include diagnosis, medications and contact information for physicians, emergencies and contacts as well as advanced directives.
- Other Duties:
- Conducts employee supervisory visits which monitors competency levels of care provided by HHAs to residents/community clients.
- Provides on-call coverage after hours and is therefore required to carry pager and have access to a phone at all times.
- Responds promptly to all pages resolving all clinical care situations in association with existing cases.
- Prepares and submits monthly documentation for billing.
- Maintains a record of acceptable attendance and punctuality. Observes all company rules and safety procedures. Other duties as assigned.
What do I need for this role with Judson?
- Current Ohio Registered Nurse (RN) license required.
- Three (3) years nursing experience required.
- One (1) year supervisory experience, including hiring, discipline, performance appraisals, etc. required.
- Home Care & Hospice experience preferred.
- Computer literacy, including strong skills in Microsoft Office products (Excel, Word, PowerPoint, etc.) required.
- Excellent communication, interpersonal, organizational, and time management skills required.
What makes Judson an employer of choice?
A CAREER with Judson Senior Living means you will be connected, inspired and engaged to make a difference in the lives of others every day! Judson is a place where you have opportunities to grow and be recognized for the meaningful work you do in a positive, inclusive environment.
We offer COMPETITIVE and COMPREHENSIVE benefits based on your employment status, including:
- Medical, Dental, Vision and Flexible Spending Accounts (Benefits vary for Full-Time & Part-Time employees)
- 403b Retirement Plan with Company Match
- Tuition Reimbursement and Career Development
- Campus Perks, including the use of Judson's Wellness & Pool Facilities, Discounted On-Campus Meals, and Free Parking
- Accruing Paid Time Off
- Prorated Paid Time Off for Holidays
How is Judson unique?
- Judson is a not-for-profit Continuing Care Retirement Community (CCRC) offering independent living, assisted living, memory support services, short-term rehabilitative and long-term skilled nursing care, home care, hospice, community memberships, and outreach initiatives.
- Our employees are committed to our Core Values: Respectfulness, Empowerment, Communication, Integrity, Teamwork and Excellence.
- Three stunning campuses and over 110 years of experience serving Northeast Ohio with compassion, excellence and innovation has solidified our stellar reputation for making a difference in the lives of others every day!
Judson Senior Living is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Judson Retirement Community does not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.
Monday - Friday 7:30a - 4:00p with one shift per week 10:00a - 7:00p. Weekend Call once every 3 weeks, rotating holiday coverage requirement
Salary : $35 - $40