Senior Human Resources Business Partner

General Purpose:

The Senior Human Resources Business Partner serves as a strategic partner to VP, human resources and employees by providing comprehensive human resources support across employee relations, labor relations, compliance, talent retention, and organizational effectiveness. This role ensures compliance with regulatory requirements, drives HR process improvements, conducts workplace investigations, and supports employee engagement initiatives while fostering a positive and productive work environment.

Essential Responsibilities

Employee & Labor Relations

• Provide guidance and support to managers and employees on employee relations matters, workplace policies, and employment practices.
• Investigate and resolve employee concerns, complaints, and grievances in a fair and timely manner.
• Partner with managers/supervisors to address performance management issues, corrective actions, and conflict resolution.
• Support labor relations activities and assist with union-related matters as applicable.

Workplace Investigations

• Conduct thorough, confidential, and objective investigations involving workplace misconduct, harassment, discrimination, policy violations, and employee complaints.
• Document findings, prepare investigative reports, and recommend corrective actions.
• Ensure compliance with federal, state, and organizational policies throughout the investigative process.

Unemployment Management

• Administer unemployment claims and represent the organization during unemployment hearings.
• Coordinate responses to claims and maintain documentation to mitigate organizational risk.
• Monitor trends and identify opportunities to reduce unemployment expenses.

HRMS Administration

• Maintain employee data integrity within the Human Resource Management System (HRMS).
• Assist with system enhancements, testing, training, and process optimization initiatives.

Retention & Exit Interviews

• Conduct employee retention interviews to identify engagement opportunities and reduce turnover.
• Facilitate exit interviews and prepare reports identifying organizational improvement opportunities.

Reporting & Analytics

• Prepare and distribute weekly HR reports, compliance updates, and employee relations summaries.
• Analyze data trends and provide recommendations to improve workforce effectiveness and employee engagement.

Process Improvement

• Identify, develop, and implement HR process improvements to enhance efficiency, compliance, and employee experience.
• Lead or participate in HR projects and continuous improvement initiatives.
• Develop and update HR policies, procedures, and documentation as needed.

Compliance & Regulatory Requirements

• Monitor and ensure compliance with Ohio Department of Health (ODH) regulations and organizational requirements.
• Track and validate employee credentials and certifications, including:
• Basic Life Support (BLS)
• State Tested Nursing Assistant (STNA)
• Licensed Practical Nurse (LPN)
• Annual Tuberculosis (TB) Testing
• Home Care Aide (HCA) Requirements
• First Aid Certifications
• Maintain compliance records and address deficiencies in a timely manner.

ODH Audits

• Coordinate and prepare documentation for Ohio Department of Health site audits.
• Conduct internal compliance reviews and corrective action planning.
• Partner with operational leaders to ensure continuous audit readiness.

Qualifications

Education

• Bachelor’s degree in human resources, business administration, healthcare administration, or related field required.

Experience

• Minimum of 5–7 years progressive Human Resources experience.
• Experience in employee relations, investigations, labor relations, and compliance.
• Healthcare industry experience is strongly preferred.
• Experience supporting regulatory compliance and audit activities.

Certifications Preferred

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
• Knowledge of healthcare regulatory requirements and ODH standards preferred.

Knowledge, Skills & Abilities

• Strong knowledge of federal and state employment laws and HR best practices.
• Experience conducting complex workplace investigations.
• Demonstrated ability to work effectively as a cooperative team member by building positive relationships, communicating openly, supporting colleagues, sharing responsibilities, and contributing to a collaborative work environment focused on achieving departmental and organizational objectives.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with HRMS platforms and Microsoft Office applications.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build trusted relationships across all levels of the organization.
• Strong attention to detail and ability to manage multiple priorities.

Physical Requirements. Good vision and hearing. Ability to lift 20 pounds, bend, stoop, sit for 1-2 hours at a time, walk up stairs.

Working Conditions. Office environment.