Information Technology Specialist (Server Support Specialist)

Interviews: Due to the high volume of applications we receive, it may take several weeks after the application deadline for us to schedule interviews.

The Enterprise Technology Services Division (ETSD) of the (OSCA), part of the Oregon Judicial Department (OJD), is hiring a Server Support Specialist (Information Technology Specialist). ETSD provides business solutions, system support, technology vendor management, and information security for OJD. If you want to support Oregon’s courts by providing fair and accessible justice services through technology, we encourage you to apply. We welcome all candidates who are inspired by .

OJD provides a variety of employee benefits, including health, dental, and vision coverage and paid leave. Optional employee-paid benefits include life insurance, long- and short-term disability, long-term care, flexible spending accounts, and commuter benefits. New employees who are not already Public Employees Retirement System (PERS) members will participate in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) after six calendar months of employment in a qualifying position. The OPSRP plan can provide a lifetime pension after five years of service, and the IAP is a separate investment account in addition to the pension. Employees also have an opportunity to participate in the , a 457(b) deferred compensation retirement plan. For additional information on OJD employment benefits, .

Starting Salary: In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.

Your main role as a Server Support Specialist will be to ensure the stability and security of OJD’s enterprise servers and storage technology platform. To this end, you will be responsible for maintaining, monitoring, troubleshooting, configuring, and performing optimization for the OJD Enterprise Server environments and other server applications and hardware. You will periodically conduct restore tests, plus basic and advanced recoveries, to ensure all backups in each data set are recoverable. You will also develop and maintain reporting and health metrics for all enterprise systems, resolving issues that arise from health checks.

Additionally, you will create and maintain documentation for protocols, procedures, and configurations of OJD servers and systems. You will also manage and maintain the server and storage hardware and integrated software for configuration and systems management, case management and backend systems, the VMWare virtual infrastructure that provides the foundation for most servers and storage used by the enterprise, the SQL databases for all major systems, Azure, and the Active Directory services (local and cloud based) to ensure appropriate access and authentication for the enterprise systems.

You will architect, plan, and test new technologies and solutions that could benefit OJD. You will also investigate, analyze, and recommend the viability and feasibility of new projects, solutions, and integrations for OJD’s current systems. Part of your time will be spent providing procurement advice and recommendations to local courts about servers and storage systems.

In doing your work, you will actively engage with internal and external customers to resolve issues related to OJD’s servers and systems.

Assigned tasks may be changed to accommodate workload and organizational needs.

The qualified candidate must have a bachelor’s degree in computer science, information technology, management, public administration, or a related field.

AND
Four (4) years of technical experience in the duties and infrastructure support required for the position.

Any combination of equivalent to eight (8) years of experience that typically supports the knowledge, skills, and abilities for the position.

Possession of a current driver’s license in good standing, an acceptable driving record, and the ability to obtain or maintain a driver’s license in Oregon to operate an Oregon Department of Administrative Services-owned motor pool vehicle for when work travel is required.

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Age-Based Discrimination

OJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.

Veterans’ or Oregon National Guard Preference
Eligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD up to the fourth step of the salary range, depending on experience. For more information on pay equity, .

Employee Benefits
to access information specific to OJD employee benefits.

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please .