What are the responsibilities and job description for the Network Engineer position at Judge Group, Inc.?
Location: Charlotte, NC Salary: $46.00 USD Hourly - $50.00 USD Hourly Description:
Network Support Engineer (Voice Infrastructure)
We are not accepting C2C or 1099 arrangements.
Location: Charlotte, NC (Preferred) | Tempe, AZ (Secondary Option)
Work Type: Hybrid
Duration: Contract
Overview
We are seeking a Network Support Engineer (Voice Infrastructure) to join a large enterprise technology organization supporting critical voice and network systems. In this role, you will provide Tier 1 support for voice technologies, including phones, routers, and camera systems, while helping maintain network infrastructure across a complex enterprise environment.
The ideal candidate will have experience supporting WAN environments, troubleshooting network connectivity issues, and working within large-scale enterprise networks. This position offers an opportunity to collaborate with experienced engineering teams while building expertise in voice networking, SIP technologies, and cloud-based network solutions.
What You'll Do
Voice Support Cisco Networking WAN Routers & Switches SIP Network Troubleshooting Tier 1 Support Network Operations Azure Networking CCNA Voice Infrastructure Enterprise Networking Network Security Incident Management
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Network Support Engineer (Voice Infrastructure)
We are not accepting C2C or 1099 arrangements.
Location: Charlotte, NC (Preferred) | Tempe, AZ (Secondary Option)
Work Type: Hybrid
Duration: Contract
Overview
We are seeking a Network Support Engineer (Voice Infrastructure) to join a large enterprise technology organization supporting critical voice and network systems. In this role, you will provide Tier 1 support for voice technologies, including phones, routers, and camera systems, while helping maintain network infrastructure across a complex enterprise environment.
The ideal candidate will have experience supporting WAN environments, troubleshooting network connectivity issues, and working within large-scale enterprise networks. This position offers an opportunity to collaborate with experienced engineering teams while building expertise in voice networking, SIP technologies, and cloud-based network solutions.
What You'll Do
- Provide Tier 1 operational support for enterprise voice and network infrastructure.
- Support and maintain voice systems, including phones, routers, switches, and related network devices.
- Troubleshoot hardware, software, application, and network-related issues to restore service and minimize downtime.
- Participate in the installation, configuration, support, and maintenance of network infrastructure.
- Monitor and maintain network connectivity, performance, and security.
- Support enterprise network services, including routers, switches, firewalls, wireless networks, and network security solutions.
- Follow established operational procedures, documentation standards, and change management processes.
- Maintain accurate ticket updates and service records.
- Partner with engineers, technical teams, and business stakeholders to resolve issues and improve service delivery.
- Apply security and regulatory standards to support secure and reliable network solutions.
- Receive guidance from leadership while exercising independent judgment in day-to-day support activities.
- Network Engineering, Network Support, or related infrastructure experience.
- Experience supporting Wide Area Networks (WAN).
- Experience working within a large enterprise network environment.
- Experience troubleshooting network connectivity and infrastructure-related issues.
- Strong understanding of routing, switching, and network support fundamentals.
- Ability to document technical issues, updates, and resolutions clearly.
- Experience supporting enterprise voice network infrastructure.
- Knowledge of configuring and supporting enterprise-level Cisco routers and switches.
- Experience providing operational support for network infrastructure technologies.
- Understanding of Session Initiation Protocol (SIP) and SIP-based voice networks.
- Knowledge of Microsoft Azure cloud technologies and networking concepts.
- Cisco certifications such as CCNA.
- Strong problem-solving, communication, and customer support skills.
- Background supporting voice systems, phones, routers, and related communication technologies.
- Comfortable working in a fast-paced enterprise environment.
- Strong troubleshooting mindset with the ability to effectively prioritize incidents.
- Customer-focused with excellent communication and collaboration skills.
- Willingness to learn advanced networking and voice technologies.
- Hybrid work schedule.
- Charlotte, NC candidates strongly preferred.
- Tempe, AZ candidates will be considered as a secondary location option.
- Virtual interview process.
- This position is not eligible for visa sponsorship.
- Occasional additional hours may be required based on business needs.
Voice Support Cisco Networking WAN Routers & Switches SIP Network Troubleshooting Tier 1 Support Network Operations Azure Networking CCNA Voice Infrastructure Enterprise Networking Network Security Incident Management
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary : $46 - $50