What are the responsibilities and job description for the Amazon Connect Specialist - Sr Consultant position at Judge Group, Inc.?
Location: Milwaukee, WI Salary: $65.00 USD Hourly - $70.00 USD Hourly Description:
Position: Amazon Connect Specialist - Sr Consultant (Must have Quicksight)
Location: Fully Remote
Duration: 3 months contract potential to extend
Required Skills & Experience
Preferred Experience
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Position: Amazon Connect Specialist - Sr Consultant (Must have Quicksight)
Location: Fully Remote
Duration: 3 months contract potential to extend
Required Skills & Experience
- Strong hands-on experience with Amazon Connect
- In-depth knowledge of Amazon Connect architecture, contact flows, IVR, queues, routing, recordings, and troubleshooting
- Strong experience with AWS Lambda using Python and/or Node.js
- Hands-on experience with S3, DynamoDB, API Gateway, IAM, and CloudWatch
- Experience developing and troubleshooting Amazon Connect APIs and third-party integrations
- Experience with call recording storage, metadata, indexing, search, and retrieval solutions
- Strong hands-on Amazon QuickSight experience is required
- Experience building and modifying QuickSight dashboards, datasets, filters, and calculated fields
- Experience supporting UAT, deployment, production issues, go-live, and hypercare
- Ability to independently own and deliver technical workstreams
- Strong customer-facing communication and knowledge-transfer skills
- Strong technical and solution documentation skills
Preferred Experience
- SMS/MMS implementation and configuration
- Short-code and carrier registration processes
- AWS messaging services
- Experience taking over and completing partially developed Amazon Connect/AWS implementations
- Experience working in customer co-build or consulting environments
Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary : $65 - $70