Systems Analyst

Are you the type of person that enjoys working for a Company where employees are valued, rewarded, and encouraged to challenge themselves to grow personally and professionally? Do you like working for a family owned Company that is a leader in each of our respective industries and allows you the opportunity to contribute to our success? If you answered “yes,” then apply now for your opportunity to join a remarkable organization where personal and career goals are realized.

What's In It For You

• Competitive pay with annual increases
• Benefit eligibility on your first day with low employee premiums that are far better than the industry average
• Free Company services such as Internet, video, and telephone. What’s even better is you can enjoy discounted services from our affiliate companies!
• You’ll have access to a number of career developmental resources to grow personally and professionally
• Generous paid time off and holidays

What You'll Be Doing

The Systems Analyst is primarily responsible to act as a liaison between the Information Technology (IT) group and business partners for system requirements and solution development. This position represents the business perspective of a system development project and is both an analyst and a project manager. The Systems Analyst will work with the Business Unit to: define business requirements, develop business processes, drive the SDLC and work closely with developers, validate business processes against the system, organize and execute user testing and participate in end user training. Create the right level of documentation to make the project a success and should be based upon the size and scope of the project and may or may not involve formal documentation.

The Systems Analyst will become the “subject matter expert”, both from a business perspective and a system functionality perspective, for his/her defined area of the system(s). The Business Analyst will own the proper documentation and sign off that the requirements are being delivered with the end solution. Be the spokesperson and become the expert for all projects assigned. Bridge information gaps and communicate effectively to ensure all parties understand the project at hand and what is to be built.

This position is responsible for the functions described in this document for small to medium size stand-alone projects or integrated projects.

Essential Functions:

Business Process Development

• Definition of business problem and determine functional options for solutions
• Work with business sponsor to create realistic business use cases that determine the process that a user will execute when using the new and/or enhanced system
• Create business process test cases to test the new and/or enhanced system

Functional Specification Development & Business Requirements Documentation

• As needed, work with business sponsor to determine business requirements for new and/or enhanced system requests
• Create and own any necessary documentation for new and/or enhanced system development
• Hold requirements and review sessions, when needed, with cross-functional team members (Business sponsors, IT, other Business Analysts, Operations, and Training group)

Scope Change Control

• Monitor all issues associated with their area of responsibility
• Work with business sponsors, other IT function areas and IT management to prioritize issues
• Work with IT Leadership to determine resources and timing

Quality Assurance Testing

• Develop and execute system test plans to ensure code meets Functional Specifications
• Document test results

User Acceptance Testing

• Coordinate and execute user acceptance testing sessions

Training

• Assist training department and conduct application training when required
• Conduct/assist in the development of the training material for the end user group
• Conduct/assist with hands on training sessions for end user group

Project Support

• Responsible for creation and maintenance of accurate project status information that is communicated to the business sponsor(s) on regular scheduled intervals
• Participate in annual budgeting and day to day project management process to set scope, sizing and resourcing needs for upcoming projects

Primary Contact for Production Issues Escalation

• Determine actual issue
• Gather important data necessary for troubleshooting
• Work with Business sponsor, PMO, IT management to determine priority and resourcing
• Work with IT and Business Sponsor team members to resolve issue

What You'll Need:

Competencies/Skills:

• Experience with ERP systems and business processes
• Good problem solving and analytical skills
• Exceptional interpersonal/team building skills including the ability to communicate with all levels of the organization and participate on multi-functional teams
• Ability to work at a detailed level while maintaining an overall project perspective
• Detail oriented
• Effective written and verbal communication skills
• Good organizational and time management skills
• Good interpersonal skills. Must get along well in a team environment.
• A strong self-starter
• Capable of learning and working with developers on newer technologies such as web development
• Ability to development project plans, MS Visio and/or flow diagrams, and mockups/wireframes

Education/Certification:

• 4-year college degree

Experience:

• Business/Systems Analyst work experience required
• Prior people management experience preferred

Armstrong is an Equal Opportunity Employer.

Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.

Armstrong is an Equal Opportunity Employer.