What are the responsibilities and job description for the Global Manager, Clinical Applications position at Jubilant Draxlmage Radiopharmacies Inc, dba Jubilant Radiopharma?
Global Manager, Clinical Applications
Location:Remote - Based in Montreal or US East Coast
Lead. Empower. Impact the patient outcome.
Jubilant Radiopharma is seeking an experienced and people-focusedGlobal Manager, Clinical Applicationsto lead a high-performing team supporting our advanced radiopharmaceutical technologies, including theRUBY-FILL elution system. This influential leadership role offers the opportunity to shape global clinical application strategies, enhance customer satisfaction, and drive operational excellence across diverse markets.
Key Responsibilities:
- Lead and inspirea global team of Clinical Application Specialists, fostering a culture of trust, accountability, and continuous learning.
- Provide coaching, mentorship, and career development opportunities to team members, ensuring high engagement and professional growth.
- Set clear goals and performance expectations, conduct regular feedback sessions, and support team members in achieving their full potential.
- Oversee all aspects of clinical application support for theRUBY-FILL elution system, including post-installation optimization, troubleshooting, and customer training.
- Develop and maintain training materials, user guides, and onboarding programs to ensure consistent global standards.
- Collaborate cross-functionally with Engineering, Quality, Field Service, and Commercial teams to resolve system issues and implement CAPA processes.
- Maintain and enhance databases for customer feedback, support activities, and service outcomes to drive continuous improvement.
- Ensure compliance with applicable standards and regulations, including ISO13485, ISO9001, and Good Documentation Practices.
- Participate in product development discussions, providing clinical insights to improve usability and performance.
- Support global operations with flexibility, including on-call availability and international travel.
- Manage budgets and resources effectively, aligning with company financial goals.
- Perform additional duties as assigned by management.
Qualifications:
- Bachelor's degree in Life Sciences (BSc required)
- Minimum 7 years of experience in clinical applications within a regulated industry
- Proven leadership in managing and developing cross-functional teams
- Strong communication, coaching, and interpersonal skills
- Experience with CRM systems (SAP/Oracle), Windows OS, and custom software
- Fluency in English; French or Spanish is an asset
- Valid Canadian or US passport for international travel
Join Jubilant Radiopharma and lead a team that's transforming clinical support in nuclear medicine.
Apply today and help us elevate the standard of care with RUBY-FILL and beyond.